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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,748 Reviews

1,748 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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April 15, 2025

Warranty info possibilities I was provided by your service rep was incorrect. I paid for a part that would have been covered. No way to change after the repair was done. Not a good situation. More

by kristi.knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Davis Pham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We value customer satisfaction here. I would like the chance to speak with you about your recent visit with our Service Department regarding the cost associated with a warranty repair and the details of your vehicle warranty. It would be much appreciated if you would kindly email me with your preferred contact information at a time that is best for you. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

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April 15, 2025

Davis is great to work with. Davis is always available and helpful. He knows his job very well and very professional. More

by v_limon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate the kind words about our team at Frisco Chrysler Dodge Jeep Ram. We're glad to hear you had a positive experience. Take care.

April 15, 2025

I had a great experience getting my oil change! My service advisor, Derrick, was super helpful and professional from start to finish. The whole process was quick and smooth. More

by baddie2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear you had a smooth experience with our team for your oil change. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

April 14, 2025

Brian has always taken very good care of my wife and I when it comes to serving our vehicle. Very professional and friendly. Handles business!! More

by yankees2949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your great feedback on our team at Frisco Chrysler Dodge Jeep Ram. We're glad you had a truly professional experience with us.

April 14, 2025

The service was acceptable but communication between service staff and customers needs to improve especially when there specific details are given to service staff about customer's schedule that day and More

by darshanidesai10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Foltz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Copeland
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Riley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daphne Benedict
2.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Goode
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Customer satisfaction is important to us, and I’d appreciate the opportunity to speak with you about your experience regarding the level of communication you received from our Service Team. Could you please email me your preferred contact information so we can discuss your feedback at your earliest convenience? Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

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April 14, 2025

Anthony was very informative and he helped me with all my questions Get me in and out with no problem we're less than an hour More

by Dontranell.robinson37
Recommend Dealer
Yes
Employees Worked With
Anthony Rodrigues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rodrigues
Apr 14, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our team. We're pleased to hear everything went smoothly at Frisco Chrysler Dodge Jeep Ram.

April 13, 2025

Great service, left my car there for engine, trans, flush. Tune up and all filters change thinking it would be a few days to complete. Car was finished next day. Great job guys... More

by duncanq45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased you were satisfied with our quick service. Thank you for choosing Frisco Chrysler Dodge Jeep Ram. Safe driving!

April 12, 2025

Easy, no hassle, quick. Gave all the money for trade. Friendly and courteous. Set up to take care of minor hail damage. More

by kandmh
Recommend Dealer
Yes
Employees Worked With
Lyon
Apr 12, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Frisco Chrysler Dodge Jeep Ram. We're pleased to hear everything went smoothly.

April 12, 2025

Way too expensive. Also used the wrong contact number after I specified which number to use More

by william.cwg10
Recommend Dealer
No
Employees Worked With
Taylor Goode
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Goode
Apr 13, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We appreciate you sharing your feedback with us. I would like to speak with you about the price provided by our team, as well as the number you requested to be contacted at. Whenever you're able, please reach out to me directly so we may discuss this in greater detail. Sincerely, Andre Moore General Sales Manager andremoore@greenwayauto.com 469-888-4788 ext. 253

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April 11, 2025

Great service, quick and complete. John was great! Only place I ever take my TRX! More

by bzgolf77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for choosing Frisco Chrysler Dodge Jeep Ram. Our team appreciates your kind words and is always here to assist with your TRX needs.

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