Frisco Chrysler Dodge Jeep Ram - Service Center

Davis Pham is always great to deal with. Timely and great communication. He always makes the warranty experience good. Timely and great communication. He always makes the warranty experience good. More

Daphne keep me informed every step of the way with the repairs and estimates. I've always had a good experience with the Frisco location and this was my first time working with Daphne. She is a joy to wor repairs and estimates. I've always had a good experience with the Frisco location and this was my first time working with Daphne. She is a joy to work with and very professional. The work done has always been great More

The service was excellent. The cost estimates were exactly correct with no surprises. My car is running great after the 30000 mile maintenance The ticking in the motor is gon The cost estimates were exactly correct with no surprises. My car is running great after the 30000 mile maintenance The ticking in the motor is gone The new tires make the car run smoothly More

Brian was helpful and cordial. The work was done properly and on time as promised The work was done properly and on time as promised More

Brian was extremely helpful, patient, and thorough with his assistance. Very good experience, and will definitely be back to see Brian. his assistance. Very good experience, and will definitely be back to see Brian. More

Brian is very helpful and a pleasure to work with. I will be back for sure. I will be back for sure. More

Received great service from Hunter and the team. I appreciate the work they did on my van. I appreciate the work they did on my van. More

Great service and knowledgeable group, prompt work and very professional , will definetly keep coming back very professional , will definetly keep coming back More

I’m extremely disappointed with the way this issue has been handled. It’s been nearly four weeks now, and I’m still waiting—without clear updates, timelines, or accountability. To make matters worse, d been handled. It’s been nearly four weeks now, and I’m still waiting—without clear updates, timelines, or accountability. To make matters worse, due to the ongoing delays and faulty parts, I’ve had to rely on a rental car this entire time, which has been a significant inconvenience and expense. Despite numerous follow-ups—often three to five times a day—I still receive no proactive updates. I’ve repeatedly asked for the Service Manager, Niel & Ryan to get in touch with me, but my calls and requests have gone unanswered. That lack of response is unacceptable. Unfortunately, my experience working with Jordan has also been unreliable. The lack of consistent communication and follow-through has left me with no confidence that this issue is being handled responsibly. This entire situation has gone far beyond a reasonable delay. I need immediate clarity on what is being done to resolve the issue and what timeline I can expect—without me having to chase for answers every single day. More

Dealership was great warranty process takes to long for approval wasted a day waiting for approval approval wasted a day waiting for approval More