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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,741 Reviews

1,741 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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March 29, 2025

Brian is very helpful and a pleasure to work with. I will be back for sure. More

by lkgmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We really appreciate your kind words and look forward to assisting you again at Frisco Chrysler Dodge Jeep Ram. Take care!

March 29, 2025

Received great service from Hunter and the team. I appreciate the work they did on my van. More

by tim@badbunnybilliards.com
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are glad you had a positive experience with our team at Frisco Chrysler Dodge Jeep Ram. Take care.

March 29, 2025

Daphne keep me informed every step of the way with the repairs and estimates. I've always had a good experience with the Frisco location and this was my first time working with Daphne. She is a joy to wor More

by lizard_vb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear that our team's professionalism and communication met your expectations. It's great to know you have had consistently positive experiences with Frisco Chrysler Dodge Jeep Ram. Thank you for your kind words; we truly appreciate it.

March 29, 2025

The service was excellent. The cost estimates were exactly correct with no surprises. My car is running great after the 30000 mile maintenance The ticking in the motor is gon More

by tlgiacoma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words about Frisco Chrysler Dodge Jeep Ram. It's great to hear your car is running smoothly after the maintenance and new tires. Safe travels on the road ahead!

March 28, 2025

I’m extremely disappointed with the way this issue has been handled. It’s been nearly four weeks now, and I’m still waiting—without clear updates, timelines, or accountability. To make matters worse, d More

by Chrysler Pacifica 2022 -Transmission
Recommend Dealer
No
Employees Worked With
Neil Shary
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Parish
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Riley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for bringing this to my attention. We always strive to ensure the best experiences possible for our customers and I would like the opportunity to discuss the length of your experience with our Service Team and the level of communication you have received. Could you please email your preferred contact information to me? Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

March 28, 2025

Great service and knowledgeable group, prompt work and very professional , will definetly keep coming back More

by alejandrodavila22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your kind words. We look forward to assisting you again at Frisco Chrysler Dodge Jeep Ram.

March 27, 2025

Dealership was great warranty process takes to long for approval wasted a day waiting for approval More

by ringram3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing all your feedback! We are happy to know that you enjoyed the warranty process at Frisco Chrysler Dodge Jeep Ram, and if you would like to discuss your review further, please contact us at your earliest convenience.

March 27, 2025

Davis and all the staff in Service department were professional and knowledgeable. Fixed the issue More

by kristi.knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear that our team took great care of you. Thanks for choosing Frisco Chrysler Dodge Jeep Ram. Wishing you smooth rides ahead!

March 27, 2025

High quality job was done to my Jeep on time Mr. Derrick Johnson is doing exceptionally work More

by TAREK_97
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Johnson
Mar 28, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear you had a great experience with our team at Frisco Chrysler Dodge Jeep Ram. We appreciate your feedback.

March 26, 2025

Overall the service was completed properly. The time did take longer than they said it would take. I didn’t get as many updates as I have in the past More

by iacosta17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Riley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback. We appreciate your patience and will work on improving our communication to enhance the experience at Frisco Chrysler Dodge Jeep Ram. If there's anything else you'd like to discuss, please reach out to us directly.

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