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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,667 Reviews

1,667 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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February 05, 2025

I brought my Dodge Ram truck in to get a recall done. The service was done on time. More

by cwmilo00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
Feb 06, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Glad the recall service on your Dodge Ram was completed in a timely manner. Thanks for choosing Frisco Chrysler Dodge Jeep Ram. Safe travels!

February 04, 2025

We bought a school bus that squeals when you back up. The salesman said that the ceramic brake pads were installed before we bought the car. Nothing they can do and that it is a manufacturer defect. Als More

by Damonh2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Bonds
Feb 05, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We appreciate you taking the time to share your feedback and I would like the opportunity to speak with you about your experience with our Sales Team regarding the vehicle you recently purchased. Please reach out to me directly at the email or number below so we can discuss this further. Best, Andre Moore General Sales Manager andremoore@greenwayauto.com 469-888-4788 ext. 253

February 03, 2025

Overall great experience but Jeep is very bad with spare part- no spare part in stock for a 2 year old car. Have to wait for closely 2 months! More

by Giao.tran1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
Feb 04, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We appreciate your patience and encourage you to reach out directly so we can assist further with the parts issue you've encountered with your Jeep. Your feedback is important to us at Frisco Chrysler Dodge Jeep Ram.

February 03, 2025

I had a great experience with the dealership last week when I brought my truck in for a battery check . Everyone was so nice and got great service . Thank you More

by MARKLANKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Feb 04, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. Frisco Chrysler Dodge Jeep Ram values your feedback and we're happy to hear you received great service during your battery check. Wish you more smooth drives ahead!

February 02, 2025

Overall great experience with John, my service advisor. Would recommend to others I know. Thanks More

by chetan.raguthu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moenn
Feb 03, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words and are glad you had a great experience with our team at Frisco Chrysler Dodge Jeep Ram. Thanks for recommending us to others!

February 01, 2025

Although I had to wait for a month for my part to come in John did a nice job and getting my truck back to me More

by jrwheeler67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moen
Feb 01, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your patience and support. We're glad to hear you were satisfied with the service from Frisco Chrysler Dodge Jeep Ram.

February 01, 2025

Derrick and dealership wouldn't return my phone calls, repeatedly gave me incorrect information and delayed working on my vehicle. Getting ahold of anyone at dealership was not possible, requiring me to d More

by robmillar
Recommend Dealer
No
Employees Worked With
Derrick
Feb 02, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for bringing this to my attention. I would like to speak with you about the level of communication you received from our Service Team. Please send me an email with your best method of contact so we may discuss this in greater detail. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

January 31, 2025

I had an amazing experience at the getting my truck serviced thanks to Jordan Riley! He was incredibly helpful, responsive, and attentive throughout the entire process. From the moment I arrived, he ma More

by Oscar Garza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Riley
Feb 01, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

That's wonderful to hear. Our team is always committed to providing exceptional service, especially during your truck's service appointment at Frisco Chrysler Dodge Jeep Ram. Thanks for the recommendation and take care!

January 31, 2025

Not a good dealership to bring your car too, they did not fix my car More

by Spencerm26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick
Feb 01, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your recent experience with our Service Department. Can you please email me with your preferred contact information? I appreciate your time! Robert Stickles Service Manager robertstickles@greenwayauto.com

January 31, 2025

Exceptional service, I would definitely recommend going there for servicing on your vehicle, they were really helpful. More

by petersky03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis in service
Feb 01, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for recommending our service at Frisco Chrysler Dodge Jeep Ram. We're here to help with any future vehicle needs.

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