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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,670 Reviews

1,670 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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October 30, 2024

The service rep. Brain was doing great customer service when I visited the dealership! Thank u , Brain and keep up the good work! More

by jasonyang2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain at service department.
Oct 31, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Frisco Chrysler Dodge Jeep Ram is grateful for your kind words. Our team is always committed to providing great service.

October 30, 2024

Always fabulous service, 109% would buy from them again and we have both our Dodge Ram and Jeep serviced there 10 out of 10 service More

by JamiP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your 10 out of 10 experience at Frisco Chrysler Dodge Jeep Ram. We’re glad both your Dodge Ram and Jeep receives such top-notch attention from our team. Enjoy the road ahead!

October 30, 2024

Great location, however poor communication on what is being done. None of the issues were resolve felt like a waste of time More

by TXram1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Moen
Oct 31, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We take your feedback of utmost importance. I would like the chance to speak with you about your recent experience with our Service Department regarding the quality of communication about the status of your vehicle. If you would kindly email me your best contact information at a time that is best for you, it would be greatly appreciated. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

October 29, 2024

I've been a customer at Frisco Chrysler Dodge Jeep Ram since purchasing new vehicles in 2020, We have always serviced our vehicles there and they are an excellent company that I highly recommend. My hig More

by cordis.jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
Oct 29, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

It's great to hear about your experience with our team at Frisco Chrysler Dodge Jeep Ram. We're glad that you feel supported and valued, especially by our service staff. Thank you for sharing these wonderful insights and recommending us—wishing you continued satisfaction with all your vehicles!

October 29, 2024

Great Service they took care of me and performed my Transmission service right and on time. More

by HEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Oct 30, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for trusting Frisco Chrysler Dodge Jeep Ram with your transmission service. We appreciate your feedback. Safe travels!

October 28, 2024

Great place to feel trusted in an important purchase. Received VIP treatment! Than you everyone at the Dealership More

by diana.5660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Letson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Brock, Henry Truong
October 28, 2024

Dealership is clean and comfortable, snacks and beverage center for guests. I also appreciate the use of technology and text updates More

by BeckT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us at Frisco Chrysler Dodge Jeep Ram. We're glad our amenities and technology met your expectations.

October 28, 2024

Service Rep Derrick was great - on top of my issues and worked to resolve them quickly. More

by revert-sandier0p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Oct 28, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the feedback. At Frisco Chrysler Dodge Jeep Ram, our team appreciates your review and we hope to assist you again.

October 27, 2024

Great service! Really recommend Hunter in the service department! Hunter provided exceptional customer service and was right on the money with his assessment of h More

by Cboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
Oct 27, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for the recommendation. Our team at Frisco Chrysler Dodge Jeep Ram appreciates your kind words and looks forward to assisting you in the future!

October 27, 2024

My service representative David Pham was great to work with. The turnaround time was fast. The notification system you use to keep the customer informed was very helpful. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Pham
Oct 27, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback about our team at Frisco Chrysler Dodge Jeep Ram. We're glad to hear that the notification system was helpful during your service visit.

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