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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,629 Reviews

1,629 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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April 19, 2025

This place was one of the smoothest car buying experience I've ever had! Definitely recommend for anyone’s car needs. More

by JB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words and recommendation. Our team at Frisco Chrysler Dodge Jeep Ram is here for all your car needs.

April 19, 2025

Quick appointment, quick service. Excellent customer service I would highly recommend this dealership over another city's. More

by Al G
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Moen
Apr 19, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for recommending Frisco Chrysler Dodge Jeep Ram. We’re grateful to know that our appointment and service met your expectations. Take care.

April 19, 2025

I just spent $500 plus allowed you to complete factory incentive pil change and you didn't wash my truck? More

by Mdw57851
Recommend Dealer
No
Employees Worked With
John Moen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Moen
Apr 19, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Customer satisfaction is a top priority for us. Our Service Team prides itself on the high-quality standards that we maintain and I would like the opportunity to address your feedback regarding a car wash for your vehicle. If you could please email me with your preferred contact information, it would be greatly appreciated. Best regards, Robert Stickles Service Manager robertstickles@greenwayauto.com

April 19, 2025

I had my back tire switched out to my spare tire. After I picked up my vehicle and drove down the road and no, it only had 24 pounds of pressure and needed at least 41. I thought they would have at l More

by kittyeverhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We value customer satisfaction and appreciate you taking the time to share your experience with us. I would like the chance to speak with you about your recent visit with our Service Department regarding the air pressure in the spare tire that was installed on your vehicle. It would be much appreciated if you would kindly email me with your preferred contact details at a time that is best for you. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

April 18, 2025

Won't go anywhere else Frisco Jeep has been the best dealership to work with. They know how to keep a customer. They get it! More

by BLAKESPEAKS
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Pearce
Apr 19, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear you enjoyed your experience with us. Thanks for choosing Frisco Chrysler Dodge Jeep Ram.

April 18, 2025

It was good overall. They were able to get the windshield fixed under warranty. It just took a long time to get the part in. Then i had to keep checking in on it. Then it More

by grant.gilbert9838
Recommend Dealer
Yes
Employees Worked With
Jordan Riley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Riley
Apr 19, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback regarding your experience with our Service Team is important to us, and I would appreciate the chance to speak with you regarding the warranty repair completed on your vehicle and the time taken, as well as the level of communication received. Could you please email me your preferred contact information so we can discuss this? Best, Robert Stickles Service Manager robertstickles@greenwayauto.com

April 17, 2025

The dealership did their best to work with us regarding our son’s truck that needed unexpected services. More

by Moto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thaddeus Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate you sharing your experience. It's great to know our team at Frisco Chrysler Dodge Jeep Ram could assist with your son's truck. Take care!

April 17, 2025

Outstanding Service ! ! Davis knows the importance of customer service and his knowledge of the tires for a gladiator helped me to get the right tires! More

by Odra S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodrigues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear you had a great experience with our tire services for your Gladiator. Our team appreciates your feedback and wishes you safe travels.

April 17, 2025

Davis Pham and Daphne Benedict are wonderful service advisors. Every time I go to Frisco Dodge Davis goes out of his way to make my visit perfect as possible. Now he's training Daphne to be a rockstar l More

by Jholman936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience at Frisco Chrysler Dodge Jeep Ram. We're glad that our team made such a positive impact during your visits. Your generous gesture of buying lunch did not go unnoticed, and we're proud to have them as part of our crew.

April 16, 2025

Necessary action was taken quickly. Had clear and frequent communication as necessary. Could get vehicle ready in reasonable time. More

by TICKFOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear you appreciated our communication and speed of service at Frisco Chrysler Dodge Jeep Ram. Thanks for sharing your experience, and take care.

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