Frisco Chrysler Dodge Jeep Ram - Service Center

Service advisor was great! Two bits of feedback: 1) This is my third oil change with this dealership where I was offered a free car wash, I accepted, and they never wash it. Two bits of feedback: 1) This is my third oil change with this dealership where I was offered a free car wash, I accepted, and they never wash it. Maybe it’s an inside joke? 2) the service scheduling website has no way to indicate that recalls are pending on your vehicle. More

Davis was an excellent Service Advisor. He went above and beyond my expectations when I brought in my Jeep for a routine oil change. He made sure all went smoothly and is the best Advisor He went above and beyond my expectations when I brought in my Jeep for a routine oil change. He made sure all went smoothly and is the best Advisor I’ve had since going there. More

This was my first time at the dealership. Brian was awesome from the hump! Super friendly and more importantly super informative. He didnt leave any room for surprises. Made very helpful sugg Brian was awesome from the hump! Super friendly and more importantly super informative. He didnt leave any room for surprises. Made very helpful suggestions. He even helped me with a warranty problem ans getting set up to take care of the problem. I am extremely happy with Brian and will be using him as my advisor going forward More

Found a problem and wanted an obscene amount just to diagnose. Even then they were not sure if could be fixed. Dealership is far to expensive without enough knowledge to be competent. diagnose. Even then they were not sure if could be fixed. Dealership is far to expensive without enough knowledge to be competent. More

Average service , long service/ maintenance time / friendly staff …clean facility .. timely service and maintenance update messages friendly staff …clean facility .. timely service and maintenance update messages More

Very easy to schedule with the dealership and great waiting area if you plan to hang around while work is being done waiting area if you plan to hang around while work is being done More

It was easy to set the service department appointment online. I arrived earlier than my appointed time; nonetheless, John checked me in and got the service order started. I received text messages with up online. I arrived earlier than my appointed time; nonetheless, John checked me in and got the service order started. I received text messages with updates on my vehicle, requests for authorization, and notification that it was ready for pickup. Easy overall. I am pleased with the services. More

Took care of my truck. Couldn’t complain about anything. Customer service is great. Would return. Couldn’t complain about anything. Customer service is great. Would return. More

This is hands down the best service department I have ever dealt with. They always take great care of me and my vehicle. ever dealt with. They always take great care of me and my vehicle. More

Great folks to do business with, they will go the extra mile to ensure you are happy! mile to ensure you are happy! More