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Front Royal Ford
Front Royal, VA
1,008 Reviews
Front Royal Ford is more than just new and used sales, parts, and service. Our team, housed in Front Royal, is proud to serve drivers from Winchester VA, Strasburg VA, Woodstock VA, Luray and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,008 reviews
April 22, 2021
My service went well and I will be coming back again when I need service. However, I resent this dealership "hounding" me until I did a 25 word review. I am quite busy and my time is important to me. Too bad I need service. However, I resent this dealership "hounding" me until I did a 25 word review. I am quite busy and my time is important to me. Too bad the dealership doesn't care or understand this. Please stop bugging me. If you don't I may have to stop patronizing your dealership. More
by SULLIVAN0
Verified CustomerEmployees Worked With
April 22, 2021
Billy put a tremendous effort in to finding the right truck for our needs. During his search Billy kept us uptodate on the progress and was responsive to all our questions. truck for our needs. During his search Billy kept us uptodate on the progress and was responsive to all our questions. More
by jkeenan353
Employees Worked With
Other Employees :
Billy Albright (five stars), Zach Mason, Roland Carter
April 21, 2021
Everything was great.... only complaint was you weren't able to replicate a common problem that I am having.... my horn doesn't ever work for me..... but somehow it worked for you.... didn't even work when able to replicate a common problem that I am having.... my horn doesn't ever work for me..... but somehow it worked for you.... didn't even work when we picked it up..... strange. More
by bonett
April 19, 2021
Salesman was very helpful prices were good nice place to visit had what I liked woman in finance was very helpful an clear about what warranty we wanted visit had what I liked woman in finance was very helpful an clear about what warranty we wanted More
by tas6206
April 19, 2021
I’m happy with my visit to the dealer and I was received by an old man very kind and guided me to the right person helping e with the subject I was for I didn’t take his name by an old man very kind and guided me to the right person helping e with the subject I was for I didn’t take his name More
by alexmadrid1976
April 14, 2021
Cliff was very professional and had good knowledge of the vehicle . He was not overly aggressive and gave my wife and I space to be sure of our purchase . vehicle . He was not overly aggressive and gave my wife and I space to be sure of our purchase . More
by clluttrell
April 10, 2021
My experience was great. After I decided on a vehicle the process was quick and easy. Tyler was an awesome salesman. I would come back to Front Royal Ford and would recommend them to anyone. process was quick and easy. Tyler was an awesome salesman. I would come back to Front Royal Ford and would recommend them to anyone. More
by 2413swisher
April 08, 2021
Drive up service was prompt. Vehicle was moved into service bay and started within 5 minutes. Price for “the works” was much less than expected. service bay and started within 5 minutes. Price for “the works” was much less than expected. More
by mmatyuf
Employees Worked With
April 06, 2021
Excellent service. Our issue was addressed quickly. Service tech was friendly and outlined our options for us clearly and concisely. Offered to let us leave the car there until we could have it moved. Service tech was friendly and outlined our options for us clearly and concisely. Offered to let us leave the car there until we could have it moved. More
by magcook
Employees Worked With
April 06, 2021
Had to stop in for an emergency repair as car was overheating. Problem was quickly determined. Part had to be ordered, but work was completed as promised and was covered by warranty. overheating. Problem was quickly determined. Part had to be ordered, but work was completed as promised and was covered by warranty. More
by LASWARTZ1
Employees Worked With
