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Front Royal Ford
Front Royal, VA
977 Reviews
Front Royal Ford is more than just new and used sales, parts, and service. Our team, housed in Front Royal, is proud to serve drivers from Winchester VA, Strasburg VA, Woodstock VA, Luray and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 977 reviews
February 22, 2021
Jared was awesome to work with! He even has followed up to make sure I am happy! Thank you so much for the easiness of the purchase and being willing to listen to me. to make sure I am happy! Thank you so much for the easiness of the purchase and being willing to listen to me. More
by sixpac1998bigb
Verified Customer
February 11, 2021
Dealership was unable to find the folder and spare key/fob to the vehicle. Vehicle is push start so not having a backup isn’t ideal. It’s been a month and I don’t feel like the dealership even cares key/fob to the vehicle. Vehicle is push start so not having a backup isn’t ideal. It’s been a month and I don’t feel like the dealership even cares. Seems unprofessional to me. Not sure how you loose that and not help the customer with getting a new key/fob. They are not cheap. Will not be using them again. The manager pushed us into buying the car stating they were losing money. True story. Car was traded in with 119k miles. Someone from dealership put 14k on it. That lowers the value and then having problem stated above seems ridiculous. We probably overpaid in the end. Will not go back. More
by lhensley79
Employees Worked With
Victoria Harlow
February 11, 2021
Great people and even better service! I drove four hours just to get this truck and the helpful staff made it well worth the trip just to get this truck and the helpful staff made it well worth the trip More
by Phil
February 10, 2021
Excellent service!!! Great service advisor!!! I was in and out in less then an hour I believe!!I have been coming here for many. Are and will definitely come back and out in less then an hour I believe!!I have been coming here for many. Are and will definitely come back More
by llharleychick04
Employees Worked With
February 10, 2021
I was treated well y’all worked hard to get the financing and Victoria did everything she could to see that everything went well with the deal and with the weight that we had to wait for she was very pleasan and Victoria did everything she could to see that everything went well with the deal and with the weight that we had to wait for she was very pleasant and easy to talk to you and if I know anyone else looking to buy a Ford I will try to get him to come and check y’all out from other dealers in my area especially Jim Snead Ford in Waynesboro I got treated crappy there And when my girlfriend is ready to buy we will get it on the website and see what y’all have to offer thank you More
by meka12
February 08, 2021
The past 10 years has been the best with Front Royal Ford in all areas of service. Thank you for being so great in customer service. You in all areas of service. Thank you for being so great in customer service. You More
by BERKLEYK9
February 05, 2021
Best service ever, I’m very happy with this dealership make my purchase easy faster and confortable. Marcos it’s so friendly and professional for sure I will back for my next car make my purchase easy faster and confortable. Marcos it’s so friendly and professional for sure I will back for my next car More
by kanazgo
Employees Worked With
Marcos terrazas
February 04, 2021
Had a possible roof rack problem which they fixed. Rec'vd a warning message on my Ford App which I was unaware of which they fixed. Also completed the works while I was there. Mike sent the receipt Rec'vd a warning message on my Ford App which I was unaware of which they fixed. Also completed the works while I was there. Mike sent the receipt as promised. Thanks to all. More
by boson
Employees Worked With
Michael Seal
February 04, 2021
Everything went smooth and was in and out in 1 hour with a car wash. Mike was great got me in without and appointment Zach was also there and said hello when I came into the dealership a car wash. Mike was great got me in without and appointment Zach was also there and said hello when I came into the dealership More
by BANDERS1
Employees Worked With
Michael Seal
January 26, 2021
Service was fast and easy. I dropped the truck off that night and it was done first thing in the morning. I will continue to use Front Royal Ford. night and it was done first thing in the morning. I will continue to use Front Royal Ford. More
by LEIGHGRUBBS
