Front Royal Ford
Front Royal, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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very nice, friendly service, car was done in just a couple of hours. Look forward to dealing with the service dept again, As always service people are very helpful, Thanks couple of hours. Look forward to dealing with the service dept again, As always service people are very helpful, Thanks More
It would be helpful to be able to schedule service instead of first come first serve. Having customers line up before the service department opens is a strange practice in my opinion. instead of first come first serve. Having customers line up before the service department opens is a strange practice in my opinion. More
Dropped truck off in am and it was ready by noon. Everyone was friendly and helpful. I will recommend them to friends and family. Ok Everyone was friendly and helpful. I will recommend them to friends and family. Ok More
Our experience with Purchasing my vehicle at Front Royal Our experience with Purchasing my vehicle at Front Royal Ford the other evening, I have to say: was one of the best car buying experience’s I have e Our experience with Purchasing my vehicle at Front Royal Ford the other evening, I have to say: was one of the best car buying experience’s I have ever had. Tyler Deavers was our salesman and he is for sure about his clients/customers. He truly made it great for my whole family. So if you see something you like on their lot, or want, I highly recommend him as your salesman. Also Roland Carter, in finance, he too is about his clients/customers and making sure closing the deal is a breeze. While he is very professional and welcoming. He makes sure you understand all paperwork, before signing. I also have to say, All employees that helped behind the scenes and made my family and I feel welcome at Front Royal Ford the entire time, you are the reason Front Royal Ford will continue to get our business and recommendation in the near future. Thank you! I love my new vehicle. More
Tyler deavers was the sales man that helped me get my 2014 Toyota! And can I say he really puts the customers first, payed attention to all i wanted the the finance team was so polite and explained every 2014 Toyota! And can I say he really puts the customers first, payed attention to all i wanted the the finance team was so polite and explained everything in great detail so I was not falling short. the whole place is so welcoming and helpful More
The vehicle was exactly what I was looking for. The staff were very friendly. The overall experience was very good. I didn't have to really go out of my way for any negotiations as there was none to make. Al were very friendly. The overall experience was very good. I didn't have to really go out of my way for any negotiations as there was none to make. Although that is slightly disappointing, I have never been to a dealer who does not work with a customer on a "sales"promotion that is advertised, as this one even had a huge poster in the window announcing the a "HUGE SALE!" NOT!!!! It was a gimmick! Or false advertising... whatever you want to call it. I still love my vehicle, and I do appreciate my salesman Jared Pence; he was really awesome. Would I recommend that you buy a car here? Yep, why not? More
I always receive great service at Front Royal Ford. The service manager and staff always inform me of what is needed to be done and the estimated cost which I appreciate. Gerald service manager and staff always inform me of what is needed to be done and the estimated cost which I appreciate. Gerald More
Bought a 2019 F150 that was practically brand new. The dealership itself has improved My experience with the sales person Amber after the sale was horrible. Follow up was not good. She reluctantly answere dealership itself has improved My experience with the sales person Amber after the sale was horrible. Follow up was not good. She reluctantly answered calls and text. I was expecting various parts (antenna & tow hooks) from service and had to call the dealership myself to find out if the parts arrived. Also i specifically requested transfer of license plates from the vehicle I was trading in and that transaction was fouled up. I had to go to the dealership to rectify the issue only to find that the sales person had received the license plates but never notified me. More
Jeff was great in getting the deal done close to what I wanted. Made the process much easier to deal with. Would definitely buy there again. wanted. Made the process much easier to deal with. Would definitely buy there again. More



