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Galleria BMW - Service Center

D'iberville, MS

4.9
208 Reviews
Call Service Center (228) 232-0333

208 Reviews of Galleria BMW - Service Center

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April 16, 2024

The service dept. was nice, courtesy and on time. I didn’t have to wait long for my oil change and the video of my car was helpful. More

by Martinperniciaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Galleria BMW responded

Thank you very much for trusting us with your vehicle, Martin! We are so happy to hear that you had such a great experience with our service department and team. We really appreciate your business and trust, and we hope to continue to work with you again in the future.

April 10, 2024

Quick, smart and no over kill on unneeded service. Always happy for the service there More

by gregmyrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Galleria BMW responded

We are so happy to hear this, Greg! Thank you so much for sharing such kind words about our dealership. We really appreciate your business, and hope to continue working with you in the future.

April 06, 2024

Staff are friendly, professional, competent, and efficient. Those characteristics inspire confidence. It makes ownership enjoyable. More

by Jjfinan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Galleria BMW responded

Thank you very much for sharing. We really appreciate your kind words, and could not be more pleased to hear that you found our staff friendly, professional, competent, and efficient. We always strive to provide our customers with the best possible experience, and we are so happy that we did just this! Thank you for your business and trust. If there is anything we can assist you with in the future, please do not hesitate to reach out!!

April 05, 2024

Comfortable, friendly and professional. Never have to wait too long. Always answer all my questions. More

by ovjo01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Dusang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Lancaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avery Cooper
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Apr 09, 2024 -

Galleria BMW responded

We really appreciate your kind words, ovjo01. Thank you very much for sharing and for trusting us with your business!! If there is anything we can assist you with in the future, please do not hesitate to reach out to us.

April 05, 2024

Staff is very friendly, courteous, and professional. We will be back to do business at the dealership. More

by rmtanner60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Galleria BMW responded

Thank you very much for your kind words and business. We are so happy to hear that you had such a wonderful experience, and we look forward to working with you again in the future! Thank you again.

April 05, 2024

Was a last minute brake pad replacement while on vacation and the dealer was able to get me in promptly and completed the work timely. Everyone was friendly and helpful. More

by lddrcptn31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Galleria BMW responded

Thank you so much for sharing your experience. We are so happy to have been able to do some last minute service and get you back our on the road in a timely manner. We really appreciate your business and 5 star rating!!

April 05, 2024

Had my first issue with my new BMW X3…flat tire, Good Friday 5pm AND heading out of town the next day! Billy in service WAS amazing. Set up to have my car towed to dealership, Andrew made sure I had a ne More

by michelemonk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Galleria BMW responded

Michelemonk1, we are so happy to hear that we were able to make this unfortunate situation that much better! Thank you so much for sharing such kind words about Billy, Andrew, and our dealership. If there is anything else that we can assist you with, please do not hesitate to reach out. Welcome to our Galleria BMW family!

April 03, 2024

Billy is the best! He always take great care of me and my vehicle each and visit!! More

by Trisha Ganey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Galleria BMW responded

Thanks, Trisha! We are so happy to hear that you always have a great experience with Billy and our dealership. If there is anything else that we can assist you with in the future, please do not hesitate to reach out. We really appreciate your business and trust, and we are so grateful to have you as part of our Galleria BMW Family!

April 03, 2024

Good service and good customer communication and services manager Chris did great as always thank s More

by manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Galleria BMW responded

Thank YOU, Manny! We are so pleased to hear that we provided you with good service and customer communication, with the help fo Chris of course. If there is anything else that we can assist you with, please do not hesitate to reach out to us. We are always here to help in any way that we can. Thank you so much for choosing to be a part of our Galleria BMW Family!

Apr 09, 2024 -

manny responded

all good

April 03, 2024

The staff is always courteous, professional, and the service is always performed in a timely manner. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Galleria BMW responded

Thank you, JJ! We are so pleased to hear that you always have a courteous, professional, and timely experience with our dealership and staff. We always want to provide our customers with the best possible experience, and we are very happy to have been able to do just that. Thank you for your business and trust; we really appreciate you!

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