Galleria BMW - Service Center

Great facility, and good communication with staff in service department. Facility is very clean and fresh service department. Facility is very clean and fresh More

I was so happy with the service and was treated like I was their number one customer! The guy at service was walking out the door and stopped to make sure I was taken care of. The girl at the front was so was their number one customer! The guy at service was walking out the door and stopped to make sure I was taken care of. The girl at the front was so sweet and made sure I made it to the right person. More

The most phenomenal customer service and superior quality service work. This team of experts set the bar of excellence tremendously high! service work. This team of experts set the bar of excellence tremendously high! More

Excellent experience as always. They go above and beyond for us each everytime we visit the dealership. They go above and beyond for us each everytime we visit the dealership. More

EXCELLENT service! Very professional, very kind, always helpful and timely. Very informative regarding your vehicle and respond quickly if you have any questions. Very professional, very kind, always helpful and timely. Very informative regarding your vehicle and respond quickly if you have any questions. More

Clean and efficient. Friendly customer service. These are all the words that I need to use. Friendly customer service. These are all the words that I need to use. More

Galleria has proven to be the finest dealership I have ever used. The entire atmosphere is second to none when it comes to placing the customer first. With the ever changing world, it is pleasant to see t ever used. The entire atmosphere is second to none when it comes to placing the customer first. With the ever changing world, it is pleasant to see the personnel with smiling faces and excellent attitudes. Specifically, I would like to “SHOUT OUT” for Mr. Billy Herbert in the service department. I am 74 years old and I LOVE my BMW and Mr Billy “GETS IT”. Thanks for caring. More

Billy Herbert is my service rep. He coordinated my visit. He knows me. I don’t even have to introduce myself. Billy arranged a loaner vehicle without me requesting it. He noti He coordinated my visit. He knows me. I don’t even have to introduce myself. Billy arranged a loaner vehicle without me requesting it. He notified me of findings with a video. He confirmed the parts I wanted. He let me know when the car was ready. Communication was excellent. All together, the service was exceptional. More

Excellent service from the moment that I walked through the front door. Lots of space for the guest to wait while your car is being serviced. Snack and coffee bar are also a big plus!! the front door. Lots of space for the guest to wait while your car is being serviced. Snack and coffee bar are also a big plus!! More

Alway professional and courteous. I appreciate the videos during the maintenance process. I am always accommodated when I don't have an appointment. I appreciate the videos during the maintenance process. I am always accommodated when I don't have an appointment. More