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Galleria BMW - Service Center

D'iberville, MS

4.9
209 Reviews

209 Reviews of Galleria BMW - Service Center

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July 20, 2024

Good vehicle service experience with courteous staff, easy scheduling and drop off, and nice wait areas. Sales department is also helpful and showroom is clean and inviting. More

by X3Brooklyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Galleria BMW responded

Thanks for the great five star review. We are so happy that you were pleased with the service you received here at Galleria BMW. Our number one goal is to make sure our customers are completely satisfied so we’re happy that we can be here for you.

July 20, 2024

Service team is top notch! Always helpful and efficient with any need we have ever had. More

by Regins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Galleria BMW responded

Thank you so much for the great five star review and your kind words. We’re very happy that you had a great experience here at Galleria BMW and if there’s ever anything you need, don’t hesitate to reach out.

July 20, 2024

Fast and easy service. Great customer service and friendly employees. Easy to deal with. All together very happy with the service More

by darien.smith93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Galleria BMW responded

We’re so happy to hear that. Thanks for taking the time to let us know how the team did. Everyone here at Galleria BMW loves what we do and we love our clients. So it shows. Thanks again.

July 20, 2024

As always, great work done to our X3. Also, their communication is top notch which is greatly appreciated. More

by Loey.RMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Galleria BMW responded

Thanks for letting us service that times three. We definitely want you in tiptop shape when you’re on the road thanks for your business. Your trust and your great review.

July 20, 2024

Fast easy service. Easy dealership to work with. I like the large inventory of vehicles on hand. More

by raakross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Galleria BMW responded

Thank you so much. We strive to offer a great selection of vehicles for our clients to choose from. We’re happy. that you had a great experience here. Please know that if there’s ever anything you need in the future, you know where to find us.

July 20, 2024

Billy was and is very easy to work with …. I appreciate him and his ability to help take care of servicing my car… Working full time this means a lot to me ! More

by Not applicable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Galleria BMW responded

It makes happy to know that Billy could help. We appreciate your time and promise to never do anything to waste it. So glad you put your trust in us and please know that will always be here whenever you may need us.

July 19, 2024

1st Rate. Excellent transparency and service. They knew exactly why we were there, and gave us updated photos of our car the entire time. More

by MPH8483
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
MICHELLE LADNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Galleria BMW responded

We appreciate your time and we’re always here to help. Whatever it takes to make our clients happy that’s what we’re gonna do. We know your time is valuable and we appreciate that. Please know that if you ever need anything all you have to do is ask. Thank you for taking the time to let us know how we did.

July 19, 2024

Everyone is always so nice and friendly. They have great snacks and it's always clean. More

by Kitroc02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Galleria BMW responded

So glad you like the snacks! We know exactly what you mean. Thank you so much for taking the time to let us know how we did and remember we always be here, and will have the snacks!

July 18, 2024

Andrew in the service dept is awesome. Very polite, professional and he knows his job inside and out. A true asset to galleria BMW . More

by MARYANNH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Galleria BMW responded

Thanks! Andrew is great and we are happy he could be there for you. Thank you for putting your trust in us! Have a great day!!!

July 18, 2024

Billy & his service team are the best! They are competent, quick & efficient. They provide superior customer service & I can always rely on them to help me. Thank you! More

by Bach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Galleria BMW responded

Getting you back on the road quickly and safely is our #1 priority. Billy and the team take pride in what they do and we are happy it shows in your great review. Remember that we will always be here if you ever need us. Thanks again.

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