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Garavel Chrysler Jeep Dodge Ram
Norwalk, CT
5,868 Reviews
Garavel Chrysler Jeep Dodge Ram is CT's Largest volume dealership.
2025 DealerRater.com Dealer of the Year Award winner.
Free Lifetime Warranty on all new cars
Every used car comes with 1 of 4 warranty levels. With available additional coverage.
BEST price guarantee on all vehicles.
Trade-in values provided by Kelley Blue Book.
Proceeds from each car support a local charity each month.
Garavel Service
- Genuine Factory parts installed by Factory-Trained technicians
- Free courtesy shuttle
- Comfortable waiting area with free WIFI, coffee, tea, water, and snacks
- Loan cars available for major services
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 5,868 reviews
May 19, 2025
From the service department (Stephen) to the sales department (Carlos) my experience was wonderful. I had no intention of buying a new car but when my present car needed more work than I expected I s department (Carlos) my experience was wonderful. I had no intention of buying a new car but when my present car needed more work than I expected I started looking in the Sales Dept. I do not regret that move. More
by sdaley
May 18, 2025
They treated me as family. Always welcomed me and explained to me every part of the process. Didn’t have to give my social until I decided for sure I wanted the car. Other deal Always welcomed me and explained to me every part of the process. Didn’t have to give my social until I decided for sure I wanted the car. Other dealerships in the past tried forcing me to buy a car, but not here. Would definitely recommend. More
by Devin Jordan
May 16, 2025
Garavel has a great selection. The salespeople are helpful. Joe Melfi was very good to work with. The salespeople are helpful. Joe Melfi was very good to work with. More
by bjdebie
May 15, 2025
Joe was incredible to work with and very unlike any car salesman I’ve ever worked with. He was genuinely concerned about helping me find the car I wanted at the price I needed. He was kind, considerate, he salesman I’ve ever worked with. He was genuinely concerned about helping me find the car I wanted at the price I needed. He was kind, considerate, helpful and made me feel comfortable by not applying too much pressure. If you are going car shopping at Garavel, make sure you ask for Joe. More
by ryansandford
May 14, 2025
I had the pleasure of working with Brian Crowe at Garavel in purchasing a new pre- owned Jeep Wrangler. It was an amazing experience throughout! I cant thank Brian and the Garavel team enough! -Mike C in purchasing a new pre- owned Jeep Wrangler. It was an amazing experience throughout! I cant thank Brian and the Garavel team enough! -Mike C More
by Mike C.
May 12, 2025
Annie was fantastic from start to beginning. She was welcoming, honest and gave her best price. She was also quite accommodative with her time. I knew her price was competitive as I checked a She was welcoming, honest and gave her best price. She was also quite accommodative with her time. I knew her price was competitive as I checked away and it was the same as another dealership where I had a personal relationship. My disappointment came with the financing department. When I left Jose was vague about the rate he could get me and said he thinks he could get 4.99%. When I picked it up he said 5.99%. He was trying to sell me all of these additional warantee packages and said, "would you do the warantee if I could get financing down to 4.99%. There is no doubt in my mind 4.99% was achievable and when I came home, I called my friends dealership, the finance guy told me he would have been able to get me 4.99% max or to check Chase given the amount of capital I had in the account. The 100bps makes a difference and I know these markets well. That was a bait and switch. I also didnt know about the DMV registration of $750 extra. Annie- very happy! Excellent ambassador for your dealership. Finance Team- not impressed and would prevent me from recommending Garavel. Know your client as I dont tolerate this. More
by James Broder
May 08, 2025
Great experience. Was a very fast and easy process. Knowledgeable and helpful staff. Cristian made us feel comfortable and guided us through the steps. Very accommodat Was a very fast and easy process. Knowledgeable and helpful staff. Cristian made us feel comfortable and guided us through the steps. Very accommodating when showing off the vehicle. More
by dan p
May 08, 2025
Carlos is a great sales associate. Very patient. I test drove a Grand Cherokee, but wound up buying a Wrangler. He went out of his way to pull up all the service records on the vehicl Very patient. I test drove a Grand Cherokee, but wound up buying a Wrangler. He went out of his way to pull up all the service records on the vehicles that I was interested in. And he even came in early to work one day to help me out. Goes above and beyond to help out. I previously purchased a Subaru at Garavel Subaru, and now a Jeep at Garavel Jeep. More
by 2004T4RN
May 06, 2025
Hi , had a good experience with this company! ! Nice people and the car I got is nice ….Thank you! ! Nice people and the car I got is nice ….Thank you! More
by thornetimothy6
Employees Worked With
May 05, 2025
Great service end to end and Brian was phenomenal to work with in getting the right car for us. with in getting the right car for us. More
by HristianGetsov
Employees Worked With
