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Garavel Chrysler Jeep Dodge Ram
Norwalk, CT
5,890 Reviews
Garavel Chrysler Jeep Dodge Ram is CT's Largest volume dealership.
2025 DealerRater.com Dealer of the Year Award winner.
Free Lifetime Warranty on all new cars
Every used car comes with 1 of 4 warranty levels. With available additional coverage.
BEST price guarantee on all vehicles.
Trade-in values provided by Kelley Blue Book.
Proceeds from each car support a local charity each month.
Garavel Service
- Genuine Factory parts installed by Factory-Trained technicians
- Free courtesy shuttle
- Comfortable waiting area with free WIFI, coffee, tea, water, and snacks
- Loan cars available for major services
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 5,890 reviews
November 12, 2023
Excellent experience and professional customer service. Fast process and I got the car of my dreams! Fast process and I got the car of my dreams! More
by danponw
November 06, 2023
Chris and the team at Garavel Jeep went above and beyond to make our purchasing experience an absolute pleasure! to make our purchasing experience an absolute pleasure! More
by cllorcagorman
November 03, 2023
Everyone at Garavel was very helpful and friendly. We had a slight hiccup with a purchase but the whole team made a big effort to rectify, and I am very happy with my purchase. Joe especially was grea We had a slight hiccup with a purchase but the whole team made a big effort to rectify, and I am very happy with my purchase. Joe especially was great! More
by plornstein
Employees Worked With
November 01, 2023
This was my second vehicle purchased from them in 5 years. Always easy to deal with, no hassles or cringy "car salesman" stuff to deal with. Very transparent with the info I needed to make my decision. years. Always easy to deal with, no hassles or cringy "car salesman" stuff to deal with. Very transparent with the info I needed to make my decision. Even the finance transaction was a breeze with excellent customer service. Will be my first stop the next time I need a vehicle for sure. Sales Manager Charlie even got involved to make sure I had every piece of info I needed to make my decision. Great place to do business with. More
by BigDaddy118
October 31, 2023
There was a 15% off marking on the front windshield when I inquired about purchasing the truck. I was then told bring in my paper work from my previous purchase for a loyalty discount of 15%. When the fin I inquired about purchasing the truck. I was then told bring in my paper work from my previous purchase for a loyalty discount of 15%. When the final purchase went through I received the loyalty discount but the 15% discount marked on the truck was missing. When I asked about it, I was confronted with quizzical look wondering what I was talking about. After 2 weeks, the car had a mechanical problem. When I called for servicing I was given an appointment 4 months out on a 2 week old truck. I'm just disgusted with the whole process. More
by labozzoelectric
Employees Worked With
October 31, 2023
Cristian was very helpful and understanding with our unique situation. It is very hard to find a dealership and a sales person you can trust. Not only can we trust Cristian. He also knows what we like. unique situation. It is very hard to find a dealership and a sales person you can trust. Not only can we trust Cristian. He also knows what we like. he makes it simple and painless. More
by Tomingersoll18
October 30, 2023
This was an outstanding customer experience from the start. Mark and Marciel did a great job presenting different options including the car that we eventually decided to lease (which wasnt necessarily t start. Mark and Marciel did a great job presenting different options including the car that we eventually decided to lease (which wasnt necessarily the car we thought we would lease simply because they pointed out the differences we actually preferred but didnt know about) without any pressure like many car dealerships. The pricing was transparent, and we discussed trade-ins and the process was also transparent and the offers fair. And Matt was also great to deal with, explained the different packages without pushing anything on us but at the same time gave us the rationale for a few that made a lot of sense. Overall, this was a very pleasant experience and I would highly recommend Garavel to friends and family. That was my 5th Jeep with them so there is something to be said for maintaining consistency when it comes to the customer experience combine with a great brand. More
by jbrooks4002
