
Garavel Chrysler Jeep Dodge Ram
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Not only Jeeps are wonderful cars but the team at Garavel makes your buying experience extremely smooth and friendly. I recommend particularly Joe for the sales and Matt for the financial process. They make makes your buying experience extremely smooth and friendly. I recommend particularly Joe for the sales and Matt for the financial process. They make the whole experience very professional yet friendly and stress less. It is the third Jeep that I purchased there and with no doubt will be back for the fourth! More

I want to think Christian for putting the deal together. Really happy with the deal. Great customer service everything was wonderful. Really happy with the deal. Great customer service everything was wonderful. More

The pricing was clear and expectations for wait time were properly set. Once the car arrived, the actual purchase and pick up was smooth sailing. properly set. Once the car arrived, the actual purchase and pick up was smooth sailing. More

From start to finish our experience was top notch. We love our new Jeep. Cristian was super helpful and got us into the right vehicle for us. We love our new Jeep. Cristian was super helpful and got us into the right vehicle for us. More

Great, excellent service, super friendly people, they made the process very easy and fast, they exceeded all my expectations, the super beautiful Jeep like new and with the best guarantees, highly recomm made the process very easy and fast, they exceeded all my expectations, the super beautiful Jeep like new and with the best guarantees, highly recommended!!! Thanks you very much Maikel, Ernesto, Mary and the whole staff!!! Y aún mejor te explican todo en español!!! More
Great service start to finish, easy process, great communication and willingness to get things done efficiently and looking out for our interests. communication and willingness to get things done efficiently and looking out for our interests. More
I bought my $70k truck there and have always had it serviced there since I got it. Overall the experience has been great and I love my truck. Unfortunately something has changed, the service is horribl serviced there since I got it. Overall the experience has been great and I love my truck. Unfortunately something has changed, the service is horrible, the worst I have ever seen. I had my 20,000 mile maintenance done a few months ago and everything checked out good. Then a about a month ago I received a couple of notifications on my Mopar app saying a few things needed to be checked I wanted to get it checked out so I called to make an appointment which I was told would be in 3 weeks, I made the appointment and dropped off the truck. I got a call asking what the issues were after I had already filled out the form explaining what the issues were but it gets much worse. I didnt hear back from anyone to tell me what they found or what was needed so I called the service department and no one picked up the phone or returned my calls, no one provided a status on the services being performed after leaving multiple messages. I finally had to call the sales department number who of course picked up and I asked to speak to a manger so I could tell them what has been going on with service department, they sales manager did get someone from service on the phone who said they would get back to me be then put me off again until I called back again and again. They finally sent me a text telling me they didn't find anything wrong with the truck but that I should replace the brakes and rotors... HUH? I was so frustrated I told them forget it and get my truck ready I am picking it up. They then wanted to charge me a couple of hundred for the "diagnostics" I said yeah sure even after I had the truck in for the 20,000 mile maintenance a few months ago and everything was fine and you have had my truck for two days and I had to chase you down to get any answers yeah sure ... whatever. Thankfully they waved the fees. I won’t be going back there for service and unfortunately may be looking elsewhere when it’s time to buy my next truck. Very disappointing. More

Once again, amazingly great experience. My family has done a lot of business with Jeep Garavel and Annie Granachelli in particular. Always great! And always happy with results and the expe My family has done a lot of business with Jeep Garavel and Annie Granachelli in particular. Always great! And always happy with results and the experience of owning a Jeep. More