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Garber Randall Buick GMC
Canandaigua , NY
247 Reviews
Garber Randall Buick GMC Cadillac is proud to be part of the Garber Automotive Group. Whether you’re looking for a new or quality used vehicle, our knowledgeable sales staff is here to help you. We offer assistance with vehicle financing and auto loans to ensure you bring your dream car home today. We also have a state-of-the-art service center and certified service technicians to handle all your vehicle’s repair and maintenance needs.
Garber Automotive Group has been family owned and operated since 1907. Garber Management Group, based out of Saginaw, Michigan, is the umbrella organization for 27 new-car dealerships that represent 17 franchises across six states and is currently one of the top 20 largest privately held companies in Michigan outside of Detroit.
The Garber organization also includes Gateway Financial Solutions, one of the nation’s largest used-vehicle lenders, and RightWay Automotive, an independent used-vehicle retailer with over 50 locations throughout the Midwest and beyond. In total, the organization employs over 2,000 people and generates more than $1B in annual sales.
Since 1907, we’ve been in the business of creating a customer experience that has brought customers back time-and-time again. That’s why we always say, “You’ll do better at Garber!” With a knowledgeable and experienced staff, wide selection of new and used vehicles, and easy financing, Garber Randall Buick GMC Cadillac is your one-stop shop for all your vehicle needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 247 reviews
May 04, 2024
Service with pleasant and knowledgeable staff, They went the extra mile for us ! Very pleased to have them service my vehicle. the extra mile for us ! Very pleased to have them service my vehicle. More
by awalters2
Verified CustomerEmployees Worked With
Helpful May 03, 2024
Needed leaking valve stem replaced, tire was ready when promised, very reasonable charge. Very happy. promised, very reasonable charge. Very happy. More
by DFRAREY
Employees Worked With
May 01, 2024
I continually have issues with them not recognizing me in the system. I have three vehicles from them in the past 2 years. I also had service and they didn't inspect my vehicle and not 3 weeks later I have the system. I have three vehicles from them in the past 2 years. I also had service and they didn't inspect my vehicle and not 3 weeks later I have to have another appointment to have it inspected. More
by MLIBERTY
Employees Worked With
April 28, 2024
My Experience was great! Even though I was there for quite a few hours, they just flew by. Sam Macaluso attended to every need that there was. I am always delighted in how n Even though I was there for quite a few hours, they just flew by. Sam Macaluso attended to every need that there was. I am always delighted in how nice all of the staff is at Garber Randall. It really makes an impression on me. This is my 4th Lease and I'm loving it! More
by SPICEYCAT2001
April 28, 2024
I bought a brand new car and the check engine light came on. Had to take the car back. Waiting on it to get repaired and it's supposed to be new! on. Had to take the car back. Waiting on it to get repaired and it's supposed to be new! More
by M.BATISTE
April 25, 2024
The service on my 23 Acadia was done promptly and everyone in the service department was very courteous and made me feel welcome. everyone in the service department was very courteous and made me feel welcome. More
by FFD96
Employees Worked With
April 25, 2024
Very courteous kind & helpful! Will definitely be returning for business in the future when needed . Will definitely be returning for business in the future when needed . More
by TIMMOYER67
April 23, 2024
Kirk is efficient, helpful and provided excellent phone contact with an upbeat attitude . He went out of his way to assist us with our current vehicle needs and confirmed with us the status of our appoint contact with an upbeat attitude . He went out of his way to assist us with our current vehicle needs and confirmed with us the status of our appointment. More
by awalters2
Employees Worked With
April 21, 2024
I asked 3 people for my warranty details and no one could answer me or provide me a copy of my warranty. I was told the reason I had to pay $1500 on my 2 year old enclave because the prior warranty repair ca answer me or provide me a copy of my warranty. I was told the reason I had to pay $1500 on my 2 year old enclave because the prior warranty repair caused this service engine light to come on??? Ok so I bought a 6 year 120k warranty that you guys appear t o have no data on because of new ownership, your last warranty repair caused this issue and you charge me? I have bought 5 cars in 5 years from you guys and most likely won’t again. Randall would have never stood for such poor service. *** as I’m writing this 2 people were supposed to call me back and didn’t. I’ll will be copying and pasting this to google unless this gets rectified. More
by JASON@FIVESTARIMPROVEMENTS.COM
Employees Worked With
I don’t want to single anyone out it was bad all together.
