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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,738 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,738 reviews

December 05, 2023

My service advisor was very professional and kept me up to date at all times. Delivered the car back to me in the timeframe he promised as well. More

by dbubbab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Dec 05, 2023 -

Garden Grove Kia responded

We're glad to know that our service advisor at Garden Grove Kia was able to keep you updated and deliver your car back on time. Thanks for the positive review!

December 05, 2023

Excellent service, quick check in and out, friendly service and courtesy staff! Definitely one of the best! More

by LPAYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Dec 05, 2023 -

Garden Grove Kia responded

We're delighted to know you had such a positive experience at Garden Grove Kia! Thanks for the shout-out about our friendly staff and quick service. We appreciate your support!

December 05, 2023

great place to shop. no harassment, great attitude and works with you for best prices and payments More

by ROBERTOMORAG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mcgregor, Alex Jimenez
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Dec 06, 2023 -

Garden Grove Kia responded

We are pleased to hear about your positive experience with us here at Garden Grove Kia! Thank you for your confidence in our team and kind words about our competitive pricing and payment options. Take care!

December 05, 2023

I worked with Javier santos to purchase my new Kia and he was excellent. I had a great experience and would come back. More

by niknac1718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier santos
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Dec 05, 2023 -

Garden Grove Kia responded

We're so glad to know you had a great experience with Javier at Garden Grove Kia! We appreciate your feedback and look forward to seeing you again. Safe travels in your new Kia!

December 03, 2023

The salesman was not pushy. He gave us a good trade in. He. Took time to explain how everything works. Just love our car. More

by DALENIRENE50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Carmona
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elmer Miranda
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Dec 04, 2023 -

Garden Grove Kia responded

We're so glad to know you had a positive experience with our team at Garden Grove Kia. It's great that they were able to assist in explaining everything and helping with your trade-in. Enjoy the new car!

December 03, 2023

Good customer service. ..people are so friendly very helpful on helping what your looking for More

by Rubeilmendoza01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
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Dec 04, 2023 -

Garden Grove Kia responded

Thank you for taking the time to write Garden Grove Kia a review!

December 01, 2023

Chris my sales advisor was very helpful and knowledgeable. I can tell the service technicians are very experienced and thorough. More

by ladjim323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Dec 04, 2023 -

Garden Grove Kia responded

We're glad to know that Chris and our service technicians at Garden Grove Kia were able to provide you with a great experience. Thanks for your positive feedback!

December 01, 2023

So far my experience has been satisfactory. It’s my first visit to this dealership More

by ablanton510
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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Dec 01, 2023 -

Garden Grove Kia responded

We appreciate your business and your review! Thanks from the Garden Grove Kia Team!

December 01, 2023

Poor service. Leaving cars in their lot and not attending to them. Or starting paper work on them. More

by edwardfromelpasoramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Mcgregor
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Jan 23, 2024 -

Garden Grove Kia responded

I'm sorry we didn't leave a better impression during your visit. I'd like the opportunity to learn how we can improve. If you're interested in speaking about this further, would you please reach out at your convenience? Thank you, Craig Atchison - Service Manager - 714-823-4949

December 01, 2023

Super patient and extremely helpful, I went in there not knowing what my day would look like or how I would leave and I left way beyond what my expectations were, extremely happy and extremely relieved More

by ixtik guerrero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Garden Grove Kia responded

Ixtik, we're so glad to know that our team at Garden Grove Kia exceeded your expectations and made you feel relieved. Thanks for sharing this positive experience with us!

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