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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,738 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,738 reviews

November 30, 2023

Luis was very helpful with any questions I had. The whole Kia of garden grove was excellent More

by CURTISCOOK93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Dec 01, 2023 -

Garden Grove Kia responded

We are glad to hear that Luis answered all your questions! Thank you for choosing Garden Grove Kia.

November 30, 2023

Quick and excellent customer service. Appointment setup was easy and took me in immediately and was able to get a routine maintenance service done in a timely matter. More

by Chris T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Dec 01, 2023 -

Garden Grove Kia responded

Chris, we're glad to know that you had a quick and excellent service experience at Garden Grove Kia. We aim for efficient appointment setups and timely maintenance services. Thanks for your feedback!

November 30, 2023

Minh was a pleasure to work with. My car was ready sooner than expected. The waiting lobby was comfortable and I was able to work remotely on my laptop while I waited. More

by cryshayn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh in Service
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Dec 01, 2023 -

Garden Grove Kia responded

Cryshayn, we're glad to know Minh and our team at Garden Grove Kia could provide a comfortable environment for you during your service visit. Thanks for the positive feedback!

November 29, 2023

This was a fantastic car buying experience. Khristina was very knowledgeable and made me feel confident in my purchase! More

by sarahgrace743
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Garden Grove Kia responded

We're so glad to know that Khristina was able to assist you in making a confident purchase at Garden Grove Kia. Thanks for sharing your fantastic experience with us!

November 29, 2023

Aldo and Giovanni were really great. If you need a new car, go see them!!!! You will be glad you did, we sure are. More

by john72554
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Yanez, Five Stars!
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Nov 30, 2023 -

Garden Grove Kia responded

John, we're so glad to know that Aldo and Giovanni provided you with a great experience at Garden Grove Kia. Thanks for your recommendation! Enjoy your new car.

November 28, 2023

Mia Mendez was a joy to work with. Truthful, honest, sincere and really knows her cars. She was very responsive via text, email and phone calls. Mia got us a great deal on a 2024 Tellu More

by Mike Jolly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mia Mendez
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Nov 28, 2023 -

Garden Grove Kia responded

Mike - Thank you for choosing Garden Grove Kia! We are thrilled to hear that Mia provided you with a positive car-buying experience. We strive to make the process quick and easy, just like yours. Enjoy your new 2024 Kia Telluride!

November 28, 2023

Great customer service from the beginning to end. Good coffee but it needs to be stronger. More

by aihgn224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh
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Nov 28, 2023 -

Garden Grove Kia responded

Thank you for your positive feedback regarding our customer service! We will be sure to share this with our team and we wish you safe travels ahead! -- The Garden Grove Kia Team

November 28, 2023

The service at Garden Grove Kia is always excepcional, they try hard to make their customers feel confortable. More

by Nurian Cortez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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Nov 28, 2023 -

Garden Grove Kia responded

Nurian, we're so glad to know you've had exceptional service at Garden Grove Kia. We always aim for our customers to be comfortable and at ease. Thanks for the review and kind words, we hope to see you again in the future!

November 28, 2023

Aldo Orea was super helpful in helping us find our family car. We received excellent service and made our first time purchasing a car very easy and straightforward with honest and truthful information. More

by ISAVAZQUEZ14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Garden Grove Kia responded

We're delighted to know that Aldo was able to assist you in finding the perfect family car at Garden Grove Kia. We always aim for a straightforward and honest approach, especially with first-time buyers. Enjoy your new ride!

November 28, 2023

Thank you GG KIA for helping me get my new 2024 car! I am in love with it & thanks to ET for working with me to find the car i wanted with a great deal. I highly recommend buying a car from this place t More

by JESSICACERVANTES714
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
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Nov 28, 2023 -

Garden Grove Kia responded

Jessica, we're so glad to know you had a stellar sales experience with ET and the rest of our team at Garden Grove Kia. Thanks for recommending us! We hope you enjoy your new ride and we wish you safe travels ahead!

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