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Garden Grove Kia

Garden Grove, CA

4.7
3,726 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,726 reviews

November 08, 2023

Luis Mendoza of Garden Grove Kia has been very helpful and provides great customer service !! More

by maguirre1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Nov 08, 2023 -

Garden Grove Kia responded

We are glad to hear that Luis has provided excellent service. Thank you for sharing this feedback with the Garden Grove Kia team!

November 07, 2023

Justin & Giovanni from the finance department were amazing, definitely went above & beyond for me & I greatly appreciate it. More

by juneshiaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni (finance dept.), Justin Fernandez
Nov 07, 2023 -

Garden Grove Kia responded

We're so glad to know that Justin and Giovanni from our finance department were able to go above and beyond for you at Garden Grove Kia. Your appreciation means a lot!

November 07, 2023

Cory was incredibly helpful and I really awesome with meeting my needs. Totally recommend this dealer. More

by OZZYMINT39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
Nov 07, 2023 -

Garden Grove Kia responded

We're glad to know Cory was able to assist you effectively at Garden Grove Kia! Thanks for recommending us, we appreciate it.

November 07, 2023

The check in process was quick. Luis checked me in and was informative, went thru what was mandatory and optional with me. I also loved that he was warm and engaging. More

by dtsquare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Nov 07, 2023 -

Garden Grove Kia responded

We're glad to know you had a quick and informative check-in process with Luis at Garden Grove Kia. It's great that his warm and engaging manner made your experience even better! Thanks for sharing this review.

November 07, 2023

Great support to finalize the deal, explaining all in detail, so overall good experience with them More

by angel orozco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, sales guy
Nov 07, 2023 -

Garden Grove Kia responded

Angel, thanks for giving us the opportunity to serve you! It was our pleasure to assist you! - The Garden Grove Kia Team

November 07, 2023

The person in the service dept. that answered my phone call was very helpful. I believe her name was Andrea. More

by rmalle
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea, Service Dept.
Nov 07, 2023 -

Garden Grove Kia responded

We're glad to know Andrea was able to help you effectively over the phone at Garden Grove Kia. Thanks for your positive feedback!

November 07, 2023

The best thing about Garden Grove Kia is Luis Mendoza in service. He always takes the time to explain what service my car is getting and why. He is patient and gives exemplary customer service. More

by mlstevens8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Nov 07, 2023 -

Garden Grove Kia responded

We're so glad to know that Luis Mendoza has been providing you with excellent service at Garden Grove Kia! It's important for us to keep our customers informed about their car services. Thanks for your kind words and support!

November 06, 2023

Very friendly and courteous. Open and honest and worked quickly for the sale salesman was terrific More

by pavlickmary1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
Nov 06, 2023 -

Garden Grove Kia responded

Thank you for taking the time to leave Garden Grove Kia a five-star review! We are glad that our team left a terrific impression, and that you are happy with your experience.

November 03, 2023

We came to KIA Garden Grove due to my curiosity on electric cars without serious thinking on this new brand KIA as we used to be a loyal fan of Lexus. However Sales Representative JOSHUA MCCUNE has c More

by VAN NGUYEN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JOSHUA MCCUNE
Nov 03, 2023 -

Garden Grove Kia responded

We're delighted to know that Joshua was able to impress you with the new technology of our Kia EV6 GT-Line! It's great hearing how he addressed all your concerns and made your experience at Garden Grove Kia efficient. We'll make sure Josh gets his well-deserved stars. Thanks for sharing this review!

November 03, 2023

I have experienced great service at garden grove Kia. I would like to thank jack Harris for his efforts and dedication. He went above and beyond in order to find us the car that we wanted. A dedicated g More

by Hussein koaik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I would like to give 5 stars to jack Harris.
Nov 03, 2023 -

Garden Grove Kia responded

Hussein, it's fantastic to know that Jack Harris went the extra mile for you at Garden Grove Kia. We appreciate your kind words and are glad we could help you find the perfect car!

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