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Garden Grove Kia
Garden Grove, CA
3,703 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,703 reviews
October 10, 2023
Excellent service. Was told it would take an hour, hour and a half, was done in an hour. Efrian explained the recall on the security, so walked out fully knowledgeable. Was told it would take an hour, hour and a half, was done in an hour. Efrian explained the recall on the security, so walked out fully knowledgeable. More
by mjanderson333
Verified CustomerEmployees Worked With
Efrian?
October 10, 2023
I did a lot of research online and found a few cars that GG Kia had that I wanted to look at. I made an appointment via text with Cory on Saturday afternoon for Sunday. Cory was great! He was kind and accom GG Kia had that I wanted to look at. I made an appointment via text with Cory on Saturday afternoon for Sunday. Cory was great! He was kind and accommodating to us for an appointment right when they opened and we had to bring our two small children with us. He had the two models I wanted to check out ready to go, side by side in the lot. We test drove one (I was already renting the other model so I didn't need to drive that one) and he did a financial side by side comparison for us of the actual costs of each. He didn't try and sell us on something we couldn't afford and was not pushy at all. When we decided which model we wanted to go with, he worked with his sales manager to get us a price we could afford and with Paul and Kenny in Finance to get a rate that was in our budget. The three of them were exceptional. We were in and out in two and a half hours with a brand new car. I would highly recommend them if you're looking to purchase a new vehicle. More
by Jennie
Employees Worked With
Cory Taylor
October 10, 2023
I really like the professionalism that Mr. Fernandez and Mr. Clark displayed when they guided me towards my new car.... Fernandez and Mr. Clark displayed when they guided me towards my new car.... More
by FFERNANDEZ872
October 06, 2023
Jeremy provided excellent service and communicated well. He was really busy helping many people at the end of the day, it appeared others left early and he was patient, polite and was able to prioritize, co He was really busy helping many people at the end of the day, it appeared others left early and he was patient, polite and was able to prioritize, communicate and get it all done efficiently. More
by LIFEHEALTHANDPROSPERITY
Employees Worked With
Cory
October 06, 2023
I was disappointed that my bumper to bumper warranty wasn't on your computer. I want USB charger fixed but have to pay $200 for diagnostic. wasn't on your computer. I want USB charger fixed but have to pay $200 for diagnostic. More
by sandraamaya99
Employees Worked With
Service and parts
October 05, 2023
Great experience from start to finish, and good communication, thank you to Hiro and E.T. communication, thank you to Hiro and E.T. More
by allenkeefe1
