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Garden Grove Kia
Garden Grove, CA
3,705 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,705 reviews
September 27, 2023
Mia was friendly and professional, she never once made me feel pressured or like she was “pushy” in the presentation of the car. That is to say her attitude was not “this car is a sale and these people are n feel pressured or like she was “pushy” in the presentation of the car. That is to say her attitude was not “this car is a sale and these people are numbers” like we experienced at other dealerships. instead, she focused on listening to what we needed and wanted in a vehicle and strove to show us the ways that the telluride could assist us in that. When not in person, she didn’t over email or call us and let things be on our terms which made us feel relaxed and safe coming to her for our needs. More
by CHANDLER.SAENZ
Verified CustomerEmployees Worked With
Mia Mendez
September 27, 2023
I was a bit thrown back after being there for over two hours that the price I was told after going over the numbers was not the price that I was told when I got to finance. A huge mistake was made and the hours that the price I was told after going over the numbers was not the price that I was told when I got to finance. A huge mistake was made and they didn’t want to make things right. I ended up taking off an extra option I was paying for and they would only come down with the price of an existing option. Overall still paying more than I was told by about 4k. Even though the mistake was made My sales rep was still very nice and most of the process was painless. More
by krisureno
September 27, 2023
I traveled far to this dealership after one phone call to Them & was hesitant because of the distance. I am so glad I did I found it is well stocked & has friendly staff. Found our sales man Andres to be f Them & was hesitant because of the distance. I am so glad I did I found it is well stocked & has friendly staff. Found our sales man Andres to be friendly & met my needs & wants. Gio in the Finance department was quick & offered me great deals to help take care of my new purchase. Have already recommended this dealership to a family member who is making a purchase there. I couldn’t be happier with decision to make the trip. More
by CRAIZEDX4
Employees Worked With
Andres
September 27, 2023
The finance guy really worked hard to help me and I appreciate that and Andrea was great too appreciate that and Andrea was great too More
by defiant_cut3y
Employees Worked With
September 27, 2023
Great communication from day 1. I explained what kind of car and pricing I was looking for and got exactly what I wanted. Thank you Cory Taylor and your team . I explained what kind of car and pricing I was looking for and got exactly what I wanted. Thank you Cory Taylor and your team . More
by denabodiva
September 26, 2023
Great service and professional attitude. Efrain was knowledgeable and provided updates as needed. Will continue to take my vehicle to GG Kia. Efrain was knowledgeable and provided updates as needed. Will continue to take my vehicle to GG Kia. More
by Rose Escutia
Employees Worked With
Efrain
