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Garden Grove Kia
Garden Grove, CA
3,746 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,746 reviews
July 04, 2023
Everyone at Garden Grove Kia was wonderful, from the salesman Josh to the Kenny from finance. It was the best experience I have ever had at a dealership. They were honest, kind, and were willing to work salesman Josh to the Kenny from finance. It was the best experience I have ever had at a dealership. They were honest, kind, and were willing to work with my budget. I was not pressured into paying for unwanted dealer markups, and the whole process took less than 2 hours. What a great experience! More
by ahowser90
Verified CustomerEmployees Worked With
Josh, Kenny
July 04, 2023
Staff was very attentive from the moment I arrived. Bryanna, Chad Clarke and Paul from finance were my representatives and they made sure that all my questions and concerns were answered and addressed. Bryanna, Chad Clarke and Paul from finance were my representatives and they made sure that all my questions and concerns were answered and addressed. More
by arnoldgdiaz50
July 03, 2023
Jeremy in the Service Dept @ GG Kia was very helpful with my recent service appointment. He was able to provide pricing and details for services I planned to get that day, as well as in the future. He was my recent service appointment. He was able to provide pricing and details for services I planned to get that day, as well as in the future. He was also able to move my car up in the queue and I only had to wait about an hour when I usually have to wait about 2-3 hours. No other service provider has been able to do that for me, so I greatly appreciated it. I will keep coming back to GG Kia for service on my Forte. More
by Jacqueline K.
Employees Worked With
Jeremy
July 03, 2023
Excellent service, good customer service very helpful personal Luis Mendoza gave me apropiate advise for what my vehicle need thank you I always recomend the place personal Luis Mendoza gave me apropiate advise for what my vehicle need thank you I always recomend the place More
by mcpv57
Employees Worked With
July 02, 2023
Josh and Bryanna went through with was promised with no tricks. Excellent customer service and honest. Would definitely recommend to anyone looking to purchase a new KIA tricks. Excellent customer service and honest. Would definitely recommend to anyone looking to purchase a new KIA More
by GASTELUMO
Employees Worked With
Joshua and Bryanna
July 01, 2023
Honest, efficient, no pressure, polite, accomodating. Simply a good dealership to work with. Overall, great operation. Simply a good dealership to work with. Overall, great operation. More
by wwharberts
July 01, 2023
Andrea was was super helpful and helped us make a fair deal that worked for both sides deal that worked for both sides More
by SCOTTBLAIR26
July 01, 2023
Andrea helped with care and sincere interest in my benefit. Process was quick but it was cared to my comfort. benefit. Process was quick but it was cared to my comfort. More
by Fred
Employees Worked With
