Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,746 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
Contact Dealership
View Awards

13731 Harbor Blvd

Garden Grove, CA

92843

Directions

By Type

Showing 3,746 reviews

June 13, 2023

Efrain was extremely helpful in my trip to Garden Grove Kia. He made servicing my car a breeze and is a reason why I continue to service my car at Garden Grove Kia. More

by FIVEEEEENICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Jun 14, 2023 -

Garden Grove Kia responded

We're glad to hear that Efrain made your trip to Garden Grove Kia a breeze and ensured your car was well-serviced. We appreciate the support of customers like you, and we look forward to assisting you with all of your automotive needs in the future!

June 13, 2023

Aldo was very efficient and informative. He explained the workings of my new car. Overall it was a very good experience. More

by FITZBLOSSOM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Garden Grove Kia responded

Thank you for the review! We appreciate the kind feedback about Aldo and hope to see you again at Garden Grove Kia. Safe travels!

June 13, 2023

Thank you for the help, very happy with my new Kia Stinger! Its very awesome! More

by mario
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Garden Grove Kia responded

We are glad to hear that you are enjoying the Kia Stinger! Thank you for choosing Garden Grove Kia.

June 12, 2023

thank you very much for the help it was very good experience to deal with you More

by sedari2314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Garden Grove Kia responded

Thank you for the review! We hope to see you back again at Garden Grove Kia!

June 12, 2023

Always the best service! Luis was really helpful and explained everything professionally and smoothly! He gave me detailed recommendations just as requested :) More

by zeinab.harkous94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Jun 12, 2023 -

Garden Grove Kia responded

It was our pleasure to complete your vehicle's service! Luis and the Garden Grove Kia team thank you for your business and wish you safe travels down the road!

June 12, 2023

Awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome More

by derekkaihewalu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efron or Efrin
Report | Print
Jun 12, 2023 -

Garden Grove Kia responded

Thank you for taking the time to leave us such an awesome rating, it means a lot to us at Garden Grove Kia! We're thrilled to hear that your experience with us met all expectations and appreciate your support. We hope to see you again soon for any of your automotive needs.

June 11, 2023

If you are looking for buying or even trade you vehicle this is a reliable place. More

by QUEIROZTORRES.AN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Garden Grove Kia responded

Thank you for your kind review of Garden Grove Kia!

June 09, 2023

Great experience at Garden Grove Kia! I appreciated their help over the phone before I drove in, because I knew exactly what I wanted. That saved me a lot of time More

by dlferguson99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ceasar and Paul
Report | Print
Jun 09, 2023 -

Garden Grove Kia responded

Thank you so much for being a customer of Garden Grove Kia! Have a fantastic day!

June 09, 2023

Extremely nice guy who took care of me But my door didn’t get fixed More

by bier98ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Report | Print
Jul 24, 2023 -

Garden Grove Kia responded

While we are happy to hear that your interactions with our team were positive, we apologize that you did not have the overall experience you had hoped for. We always aim to accommodate the needs of our guests through effective and efficient service work, and I am sorry that your door is still not fixed. If you're willing to continue this conversation, I'd like to chat and see how we can assist you moving forward. Please consider contacting me directly at your earliest convenience. Thank you, Craig Atchison - Service Manager - 714-823-4949

June 08, 2023

Terrible customer services! With the experience I had , I walked out . I was very disappointed. More

by ZOEBORJA
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Customer service desks
Report | Print
Jul 24, 2023 -

Garden Grove Kia responded

I'm disappointed to see that you weren't satisfied with your visit. We do our best to provide 5-star experiences, and I'm sorry we missed the mark. If you are willing, I would appreciate the opportunity to learn more about your feedback to see how we can improve going forward. Please feel free to reach out to me. -Chris McGregor - Sales Manager - (714) 823-4949

1
...
185
186
187
...
375