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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,744 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,744 reviews

May 18, 2023

Great experience and helpful staff. Waiting area is very clean and accommodating. Time of work was done in a timely matter. More

by aguzman2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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May 18, 2023 -

Garden Grove Kia responded

We're delighted to hear that you had a great experience when visiting us at Garden Grove Kia! It's fantastic that our staff was able to assist you fully and provide helpful service. We're also glad to know that our waiting area was accommodating and clean. Thank you for choosing our dealership and drive safely!

May 17, 2023

Clean handling of a prepaid scheduled maintenance. Also dealt with 3 recalls on the vehicle. More

by DAVID@KANDASAMY.COM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efraim
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May 17, 2023 -

Garden Grove Kia responded

Thanks, David, for stopping in for service and leaving Garden Grove Kia a five-star review! We love to hear when our customers are happy.

May 17, 2023

The process was smooth and the staffs were very welcoming and helpful. We were in and out of there less then the estimated time given. The representative that help me answered all my questions. More

by emart405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain perez
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May 18, 2023 -

Garden Grove Kia responded

We are thrilled to hear that you had such a smooth and seamless experience with us here at Garden Grove Kia! Our team is dedicated to providing welcoming and helpful service, along with efficient solutions for our valued customers. Thank you for taking the time to share your kind words and for choosing our dealership for your automotive needs.

May 17, 2023

New car purchase after 9 years. Cesar assisted us and was wonderful! He is Knowledgeable and honest and made a complex process easy. Thank you Cesar! We will be back again and recom More

by VANESSAMARIEDEETS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Hernandez
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May 18, 2023 -

Garden Grove Kia responded

It brings us great joy to hear about your outstanding experience working with Cesar during your new car purchase at Garden Grove Kia after 9 years! Our team is thrilled to know that he provided you with high-quality service, honest advice, and a seamless process. See you next time!

May 16, 2023

I had Jeremy as my service technician. He was very professional and walked me through the services in a clear and precise manner. More

by djayalde25
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 16, 2023 -

Garden Grove Kia responded

Thank you for stopping by to review Jeremy and Garden Grove Kia! We truly appreciate your feedback!

May 16, 2023

Outstanding service. Would highly recommend. Easiest car buying experience in my entire life. The best. More

by DANNOLARS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mia
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May 17, 2023 -

Garden Grove Kia responded

We're grateful for your business and thrilled to hear how outstanding your experience was at Garden Grove Kia! Thank you for sharing how easy and stress-free your car-buying experience was. We really appreciate your recommendation, and it means so much to us that you chose our dealership for your purchase.

May 16, 2023

Great customer service and efficient maintenance service. Also in a timely manner and communication with me More

by redscootertoyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 16, 2023 -

Garden Grove Kia responded

We are delighted to hear that Garden Grove Kia has earned your 5-star rating! Thank you for your feedback!

May 16, 2023

I was have a pleasant visit when I go to get my car service. Luis is so good on explaining everything and giving me the estimate wait time. So far nothing but good experience! More

by ROBLESM26
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Luis
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May 16, 2023 -

Garden Grove Kia responded

Thank you for reviewing Garden Grove Kia! We truly appreciate your shoutout to Luis and hope to assist you again in the future!

May 16, 2023

Kristina in sales was great! She answered all our questions and more. Upfront honest, attentive and great to work with. Her manager Chad was great too! You won’t go wrong getting More

by michellebragdon71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2023 -

Garden Grove Kia responded

We are so glad to hear that Kristina and Chad provided you with an outstanding buying experience at Garden Grove Kia! Thank you for sharing your thoughts about their upfront honesty, attentiveness, and fantastic customer service. Our team truly appreciates your recommendation, Michelle.

May 13, 2023

Luis is the man in the service dept. I've been taking my 2019 Forte there for four years and have received excellent service from day one. More

by JOHN LOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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May 15, 2023 -

Garden Grove Kia responded

Thank you for the review, John! We are thrilled to hear that you are so confident in Luis to get the job done. We appreciate your continued business and are looking forward to seeing you back at Garden Grove Kia!

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