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Garden Grove Kia

Garden Grove, CA

4.7
3,744 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,744 reviews

May 09, 2023

Garden Grove Kia and Justin have always treated me great. They even do all the little things (full tank of gas on a new car, offers of training for any and all new drivers of the vehicle, etc) that keep me c More

by rob@georgeyardley.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
May 09, 2023 -

Garden Grove Kia responded

We appreciate your kind words and positive review about Garden Grove Kia and our team member Justin! It's our pleasure to offer excellent customer service that always goes above and beyond! Thank you for choosing us, and we hope to see you again!

May 09, 2023

Our sales person Cesar was the best kind knowledgeable and was able to deliver the vehicle we wanted More

by GLOSTARGLO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cesar Hernandez 5 star
May 09, 2023

I really liked the service very nice and helpful on everything thank you for ur service More

by jackiegarcia433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrin
May 09, 2023 -

Garden Grove Kia responded

Thank you for the review! We appreciate your support and hope to see you again at Garden Grove Kia. Safe travels!

May 09, 2023

Quick and excellent service They are so kind and I am very satisfied with their service. More

by taekim91311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 09, 2023 -

Garden Grove Kia responded

Thank you for leaving Garden Grove Kia this wonderful review and for trusting us with your vehicle's care. It was our pleasure to assist you and perform your vehicle's service! Have a great day and keep us in mind for any future needs!

May 09, 2023

The maintenance department was great. They were super helpful and communicated with us about what was going on. They also went above and beyond to help us. More

by jewel.peeler10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
May 09, 2023 -

Garden Grove Kia responded

We're thrilled to hear our service department at Garden Grove Kia was able to provide great maintenance for your vehicle! Our team makes communication a top priority, and it's fantastic to know we went above and beyond to assist you. We appreciate your feedback and hope to continue exceeding your expectations in the future.

May 09, 2023

I appreciated the contestant communication while my car was being serviced. My car was ready in a very timely manner. Luis M. Was very professional and helpful. More

by niedwick17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
May 09, 2023 -

Garden Grove Kia responded

We're happy to hear about your positive experience at Garden Grove Kia, and are thrilled that Luis helped make the process smooth and easygoing! Thank you for sharing your feedback with us, safe travels ahead!

May 09, 2023

Cory Taylor was patient and extremely helpful as well as informative. I was out with my new car in less than 3 hours. Love the experience. More

by p6balderrama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
May 09, 2023 -

Garden Grove Kia responded

It's great to hear that Cory took such great care of you during the sales process! Thank you for choosing Garden Grove Kia and for sharing your experience. Safe travels ahead in your new ride!

May 09, 2023

Andrea and Bryanna were very helpful, we were in and out of the dealership in less than 3 hours total negotiating lease and trade in, test drive, financing and everything else. Very easy experience More

by jwood60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryanna Crawford
May 09, 2023 -

Garden Grove Kia responded

Thank you for the review! We appreciate the kind feedback about Andrea and Bryanna and hope to see you again at Garden Grove Kia. Safe travels in your new vehicle!

May 09, 2023

Outstanding service and personnel. Andrea was awesome and did her best to make the transaction as quick as possible for us. Vehicle was delivered clean and ready to go. More

by doriconboy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Garden Grove Kia responded

We're delighted to hear that you had an outstanding experience at Garden Grove Kia, and that Andrea provided you with awesome service during your transaction. Thank you for choosing Garden Grove Kia and showing your support. Safe travels in your new ride!

May 09, 2023

Had an appointment for maintenance but also needed a recall,Garden Grove Kia was very happily ready and did both and more importantly did not take long at all. More

by mahal.ochrist
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy,Scott
May 09, 2023 -

Garden Grove Kia responded

We're glad to hear that our team was able to assist you with your maintenance and recall needs in a timely manner here at Garden Grove Kia! Your feedback means a lot to us and it's always a pleasure to know when we're meeting our customer's expectations. Thank you for trusting us with your vehicle's care.

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