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Garden Grove Kia

Garden Grove, CA

4.7
3,744 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,744 reviews

May 04, 2023

We absolutely loved working with Bryanna to buy our new 2023 Kia Sportage Hybrid LX! She was super helpful, professional, and knowledgeable! She made the whole process feel super easy and comfortable and w More

by JENNA.BUMGARDNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryanna Crawford
May 04, 2023 -

Garden Grove Kia responded

Congratulations on your 2023 Sportage Hybrid LX, Jenna! We're so delighted to hear about your fantastic experience working alongside Bryanna at Garden Grove Kia. It is our pleasure to provide easeful car-buying experiences and ensure our customers drive away loving their purchases. Cheers to the road ahead!

May 03, 2023

Samuel and Chad were so wonderful to work with! Grateful for their kindness and the time they took to answer our questions! More

by JTTIGNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad and Giovanni
May 03, 2023 -

Garden Grove Kia responded

We can't wait to share your feedback with Samuel and Chad! Thank you for coming by Garden Grove Kia!

May 03, 2023

Was great. They were fast and kind throughout the entire process of services. The waiting lounge was clean, neat and comfort. More

by Damian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
May 03, 2023 -

Garden Grove Kia responded

Damian, we're happy to hear that you enjoyed your service experience here at Garden Grove Kia. Our team takes pride in providing excellent customer support. We hope to see you again for any future service needs that may arise. Drive safely!

May 01, 2023

They are great and do a wonderful job before the service and during the service More

by chubana10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 02, 2023 -

Garden Grove Kia responded

Thank you for taking the time to leave a positive review! We are happy to have earned your business and we hope to see you again at Garden Grove Kia. Drive safely!

May 01, 2023

Luis is great as always. He always gets my car in for service and keeps me updated. 5-Star service! More

by jose_chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis - Service Department
May 01, 2023 -

Garden Grove Kia responded

Thank you for the review, Jose! We appreciate the kind feedback about Luis and hope to see you again at Garden Grove Kia. Safe travels!

May 01, 2023

Great service. Luis was very helpful and insightful. My service was done quickly and efficiently. I’ll be happy to return. More

by moysilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
May 02, 2023 -

Garden Grove Kia responded

Happy customers make us happy and we're so glad to hear Luis welcomed you with such professional service! Thanks for choosing Garden Grove Kia. We look forward to seeing you again next time!

May 01, 2023

Good service, representative very nice and courteous, with a great attitude. Always a good experience. Thanks. More

by HIDEL3898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Garden Grove Kia responded

Our team takes pride in providing friendly service and we love to hear that you've consistently had a fantastic experience at Garden Grove Kia! Thank you for your kind words and continued support — it means a lot to us!

May 01, 2023

The best customer service thanks to Efain. He is always so heplful and knows how to please his customers👍🏻 More

by zeinab.harkous94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
May 02, 2023 -

Garden Grove Kia responded

Thank you for the review! We appreciate the kind words about Efrain and will be sure to pass them along. Safe travels! - The Garden Grove Kia team

April 30, 2023

Customer service just average—-not great, but not too bad. Service agent never came to tell me how my car was doing—I had to call to find out. Very nonchalant attitude as if they really could careless. More

by service customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
April 30, 2023

Beyond Great experience. We called over 10 dealerships and Sam was the only sales person that took us seriously and worked to get us what we wanted. He kept us updated and ma More

by CBISDAMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Garden Grove Kia responded

We are grateful for your kind feedback! It's fantastic to hear that Sam and Cesar provided you with above-and-beyond customer service here at Garden Grove Kia. Drive safely in your new vehicle, and we hope to see you back again down the road!

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