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Garden Grove Kia

Garden Grove, CA

4.7
3,673 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,673 reviews

March 30, 2023

Thank you to Andrea Villa, service lead technical and mechanics staff tremendous work on an engine replacement with warranty. Took a time, lot of testing, countless follow ups. GG Kia loaned me a vehicle More

by V J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Villa
Mar 30, 2023 -

Garden Grove Kia responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Andrea and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

March 30, 2023

Great service! I have to write 15 words minimum. Who does that. Not me then who. More

by WILLIAM BIVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Mar 31, 2023 -

Garden Grove Kia responded

Thanks for trusting Garden Grove Kia with your business, William! We hope to see you again soon!

March 30, 2023

Khristina was very knowledgeable, she was understanding and kind. I’m very proud of her as a young woman. She handled my purchase professionally. I’m super happy to know she can handle herself she answe More

by RAYCYNDE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni
Mar 31, 2023 -

Garden Grove Kia responded

Thank you for the review! We are thrilled to hear that you had a successful purchase experience working with Khristina and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

March 29, 2023

Muy profesionales y amables Incluyendo a Gustavo from sales Gracias a él tengo mi nuevo carro More

by mariabarrett54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo
Mar 29, 2023 -

Garden Grove Kia responded

Gracias por compartir su experiencia positiva trabajando con el equipo Garden Grove Kia! Le deseamos muchas millas felices!

March 29, 2023

They were very communicative and attentive to my requests, needs, concerns, questions. Thanks Jeremy! Appreciate you More

by alexsungbinkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Mar 29, 2023 -

Garden Grove Kia responded

Thank you for choosing Garden Grove Kia, Alex! We are certain Jeremy will appreciate the shoutout. Have a fantastic day!

March 29, 2023

First time buyer so was feeling a bit nervous but Aldo was made the entire process easy! More

by vasquez.jennifer48
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Garden Grove Kia responded

We are so happy to receive this review! Thank you for putting your trust in Aldo and for choosing Garden Grove Kia for such a special purchase. We hope you're enjoying a new set of wheels!

March 29, 2023

My service advisor was really nice and I love that facility is clean and I love the gourmet coffee… Although I always see the popcorn machine empty in the morning :) More

by lucykaelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avila. Service advisor
Mar 29, 2023 -

Garden Grove Kia responded

Thank you for sharing this feedback with us, Lucy! We are glad to hear that you enjoy our facility and service, and your comments have been noted!

March 29, 2023

Very efficient and pleasant to work with. Did work well and good communications skills. Thanks More

by juliehead93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
Mar 29, 2023 -

Garden Grove Kia responded

Our team is always happy to help you out, Julie! Thank you for supporting Garden Grove Kia!

March 29, 2023

Luis and Andrea really helped get my car in right away and Luis notified me as promised when my car would be expected to be ready and when part would arrive. He was very helpful and courteous and even gav More

by JACKIEBORBON / Linda Minson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Mendoza
Mar 30, 2023 -

Garden Grove Kia responded

Thanks so much for leaving us five stars and for trusting the team at Garden Grove Kia to service your car. It was a pleasure to help, and we will certainly pass these kind words along to Luis and Andrea. Come see us for that free car wash soon!

March 29, 2023

I just wanted to take a minute to rate my recent experience at Garden Grove Kia . As you can see I gave it five stars and that’s because Armando made sure the process was very smooth from beginning More

by kinamor94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Anaya
Mar 30, 2023 -

Garden Grove Kia responded

We are so grateful that you stopped by to rate your experience at Garden Grove Kia! Thank you for giving Armando and the team here five stars--your satisfaction is important to us! Looking forward to next time, but until then, drive safely!

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