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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,740 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,740 reviews

April 19, 2023

This is my second time and to be honest yes, there is a wait but it goes by pretty fast while waiting in the lounge with free coffee. 😅 More

by ltbonilla19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A. Villa
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Apr 19, 2023 -

Garden Grove Kia responded

We're so glad to hear that your second visit to Garden Grove Kia was a positive experience! We know that waiting can be frustrating, but we're glad to hear that our lounge with free coffee made it a little more bearable. Thank you for taking the time to leave us a 5-star rating!

April 19, 2023

I was greeted promptly at my appointment time with a friendly smile and by many staff waiting assist the next customer in line. More

by MotherTucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Apr 19, 2023 -

Garden Grove Kia responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back!

April 19, 2023

Efrain told me for the inconvenience of going back & fourth so many times due to a part of my car not painted having to ship it out to get painted then going in and it not matching the color black with More

by alexandra_men012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Efrain
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April 19, 2023

Great services and very friendly environment thanks for everyone there good great wonderful perfect great desl More

by jcalvarez_99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

Garden Grove Kia responded

We love reading your five-star review about your experience at Garden Grove Kia! We're thrilled to hear that our team provided great services in a friendly environment. We're here for you whenever you need us, and hope to see you again!

April 18, 2023

Awesome prices, awesome sales, awesome customer service. Justin was very helpful & friendly. Five star rating! More

by AntonioS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
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Apr 19, 2023 -

Garden Grove Kia responded

Hi Antonio, thank you for taking the time to leave us a five-star rating! We're thrilled to hear that you had a great experience with our sales team, especially Justin. We pride ourselves on providing awesome prices and customer service, so we're glad to see that reflected in your review. Thanks again for choosing Garden Grove Kia!

April 18, 2023

Andrea was very prompt in answering our online inquiry. Once we arrived she was friendly and professional. More

by florfalcon71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Garden Grove Kia responded

Hi Flor, we're so glad to hear that Andrea was prompt and friendly when you came to visit us at Garden Grove Kia. We pride ourselves on providing top-notch customer service, and we're thrilled that Andrea was able to deliver just that. We hope to see you again soon!

April 18, 2023

Great experience. Really professional, gave me an excellent price. I was able to complete the entire transaction within like 24 hours. Got a Telluride, which are hard More

by CKARACIC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua McCune
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Apr 18, 2023 -

Garden Grove Kia responded

We're thrilled to hear that you had such a positive experience at our dealership! Thank you for choosing us and for taking the time to share your feedback. Enjoy your new Telluride!

April 18, 2023

Great experience. Everyone was friendly and low pressure. Mia and Cory were super personable and didn’t play sales games with us More

by christinehall316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mia
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Apr 18, 2023 -

Garden Grove Kia responded

We're thrilled to hear you had a great experience with us, Christine! It's always our goal to provide a welcoming, low-pressure environment for our customers. Thank you for recognizing Mia and Cory's personable service. We appreciate your support!

April 18, 2023

Great Customer Service. All the Garden Grove Kia Team helped us very well, great attention and excellent professionalism. They know exactly what we need and also they are al More

by krls_33
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Le
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Apr 18, 2023 -

Garden Grove Kia responded

We're over the moon to hear about your wonderful experience with the Garden Grove Kia team! It's wonderful that we could offer excellent customer service and a great inventory at sweet prices. Drive safely and we'll see you next time!

April 18, 2023

Excellent service. I will come back when I need a car service. Luis is a great advisor More

by patrickle1912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis from service department. 5 stars
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Apr 18, 2023 -

Garden Grove Kia responded

We're glad to hear Luis and the team left a great impression! Thanks for trusting Garden Grove Kia with your business. We look forward to seeing you again for your next car service!

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