Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Garden Grove Kia
Garden Grove, CA
3,673 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,673 reviews
March 29, 2023
His service was very good, very courteous, straight to the point thoughtful. I appreciate it how fast he put me through. the point thoughtful. I appreciate it how fast he put me through. More
by HIEPT2001
Verified Customer
March 28, 2023
I was really disappointed with the deceptive advertising. I purchased used vehicle advertised on carfax. The price of car should include all accessories, since that is the purpose of these no haggle prices I purchased used vehicle advertised on carfax. The price of car should include all accessories, since that is the purpose of these no haggle prices! Once i arrived they insisted on tacking on $1300 of theft security fee. The would not remove the device or the fee. It is very dishonest to advertise a used car price and then force you to pay additional for accessories you didnt ask for or want. Just add it to price that you advertise!!!!! More
by ANA8
Employees Worked With
David
March 28, 2023
The garden grove of Kia was absolutely fantastic. Their customer service is out of this world. Buying my first car was a memorable experience with them! Their customer service is out of this world. Buying my first car was a memorable experience with them! More
by Vanessa
Employees Worked With
Elmore
March 28, 2023
Very easy to work with. . we did not have Andrea Biggers.. Javier was our sales rep… He was awesome and stayed in touch, we had ordered a car and it came in sooner than expec . we did not have Andrea Biggers.. Javier was our sales rep… He was awesome and stayed in touch, we had ordered a car and it came in sooner than expected, we were out of town and it was held for us, would definitely recommend this dealership over the bigger KIA stores More
by NANCREES
Employees Worked With
Javier
March 27, 2023
Pretty fast service, I went in for regularly scheduled maintenance. And even though they didn't do car washes on site, they have me a voucher for one maintenance. And even though they didn't do car washes on site, they have me a voucher for one More
by saneeya1000
Employees Worked With
Luis Mendoza
March 25, 2023
I was attended to quickly and every one I dealt with was friendly and helpful. I was also in and out a lot quicker than I anticipated, which was a huge plus for me. friendly and helpful. I was also in and out a lot quicker than I anticipated, which was a huge plus for me. More
by eeperez519
Employees Worked With
Luis Mendoza
March 25, 2023
Overall, a great experience. I purchased the car remotely and they did as much of the paperwork as possible. I flew in, arrived at the dealership and was out the door in 90 mins. I purchased the car remotely and they did as much of the paperwork as possible. I flew in, arrived at the dealership and was out the door in 90 mins. Pretty satisfied. More
by mdusanicnz
Employees Worked With
Javier
March 25, 2023
Dealer was awesome, I worked with Josh throughout the purchase and he was was super friendly, very honest about things, but also easy to work with. Would highly recommend! purchase and he was was super friendly, very honest about things, but also easy to work with. Would highly recommend! More
by sgamesa
Employees Worked With
Josh
March 24, 2023
Taking our cars into the dealer for service is kind of like going to the doctor. Not something to be excited about. I have to say that Luis Mendoza makes the experience always better than anticipated. He like going to the doctor. Not something to be excited about. I have to say that Luis Mendoza makes the experience always better than anticipated. He is very knowledgeable in his job. Always greets us with smile and kind words. More
by rmalle
Employees Worked With
Luis Mendoza , Assistant Drive Director
