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Garden Grove Kia
Garden Grove, CA
3,674 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,674 reviews
March 22, 2023
I have had incredible communication and service at GG Kia; Efrain, the Service agent was incredible in what the trouble was, the investigation actions required, and then the potential corrective actions Kia; Efrain, the Service agent was incredible in what the trouble was, the investigation actions required, and then the potential corrective actions - As an Aerospace Mfg specialist - I appreciated the breakdown and expectations. More
by roydodson626
Verified CustomerEmployees Worked With
Efrain
March 22, 2023
Cory at Garden Grove Kia was wonderful to work with. He was knowledgeable and professional. It was the best car buying experience I’ve ever had. He was knowledgeable and professional. It was the best car buying experience I’ve ever had. More
by lindsea2
Employees Worked With
Cory Taylor
March 21, 2023
Sales Rep David together with Chad has been helpful and thorough on their dealings with us . thorough on their dealings with us . More
by LCVELUZ
March 21, 2023
Salesman Javier was excellent, very friendly, not pushy but supportive in what I wanted in a vehicle. Sales Manager Chad went the extra mile to ensure I was happy with my purchase. but supportive in what I wanted in a vehicle. Sales Manager Chad went the extra mile to ensure I was happy with my purchase. More
by gmillea
March 21, 2023
I paid 220 dollars to get my cara diagnostic check to see what was wrong. It had an appointment but it took 2 days to tell me something I already knew. I feel like I was charged and nothing was done. They j what was wrong. It had an appointment but it took 2 days to tell me something I already knew. I feel like I was charged and nothing was done. They just confirmed the initial problem I told them.The service advisor seemed to make up the diagnoses when I picked ip the vehicle. There wasn’t a full description of what was done in the diagnostic check, to justify the $220 charge. More
by rayjva
Employees Worked With
Luis Mendoza
March 21, 2023
This dealership is always willing to go above and beyond for there customers. I always leave pleased after service. And love the free car wash they give you too for there customers. I always leave pleased after service. And love the free car wash they give you too More
by ASPANUTIUS
Employees Worked With
Luis
March 21, 2023
I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Salesman was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. The process was stress free and pleasant. Salesman was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. More
by Luke
Employees Worked With
Javier
March 21, 2023
Professional experience. Absolutely no pressure to buy. Easy no hassle financing. Just an easy breezy car buying experience. Well done to all the staff!!! Absolutely no pressure to buy. Easy no hassle financing. Just an easy breezy car buying experience. Well done to all the staff!!! More
by RAINFOREST007.RA
Employees Worked With
Gustavo
March 20, 2023
The dealer, Sam, was kind and well knowledged explaining about the cars. He was courteous and professionally coordinated with finance manager. The finance manager was very professional and reliable. I wo about the cars. He was courteous and professionally coordinated with finance manager. The finance manager was very professional and reliable. I would definitely recommend them to other people. More
by yeobusan
Employees Worked With
