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Garden Grove Kia
Garden Grove, CA
3,738 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,738 reviews
March 27, 2023
Pretty fast service, I went in for regularly scheduled maintenance. And even though they didn't do car washes on site, they have me a voucher for one maintenance. And even though they didn't do car washes on site, they have me a voucher for one More
by saneeya1000
Verified CustomerEmployees Worked With
Luis Mendoza
March 25, 2023
Overall, a great experience. I purchased the car remotely and they did as much of the paperwork as possible. I flew in, arrived at the dealership and was out the door in 90 mins. I purchased the car remotely and they did as much of the paperwork as possible. I flew in, arrived at the dealership and was out the door in 90 mins. Pretty satisfied. More
by mdusanicnz
Employees Worked With
Javier
March 25, 2023
Dealer was awesome, I worked with Josh throughout the purchase and he was was super friendly, very honest about things, but also easy to work with. Would highly recommend! purchase and he was was super friendly, very honest about things, but also easy to work with. Would highly recommend! More
by sgamesa
Employees Worked With
Josh
March 25, 2023
I was attended to quickly and every one I dealt with was friendly and helpful. I was also in and out a lot quicker than I anticipated, which was a huge plus for me. friendly and helpful. I was also in and out a lot quicker than I anticipated, which was a huge plus for me. More
by eeperez519
Employees Worked With
Luis Mendoza
March 24, 2023
Taking our cars into the dealer for service is kind of like going to the doctor. Not something to be excited about. I have to say that Luis Mendoza makes the experience always better than anticipated. He like going to the doctor. Not something to be excited about. I have to say that Luis Mendoza makes the experience always better than anticipated. He is very knowledgeable in his job. Always greets us with smile and kind words. More
by rmalle
Employees Worked With
Luis Mendoza , Assistant Drive Director
March 24, 2023
Great experience! Friendly staff that was very professional. I will tell my friends where to go for a new or used car. Friendly staff that was very professional. I will tell my friends where to go for a new or used car. More
by doreen_p_m
Employees Worked With
March 23, 2023
I don’t wait long when arriving for service. Service representative Efrain is always helpful and understands my requests for service. Service representative Efrain is always helpful and understands my requests for service. More
by JACOBMJR
Employees Worked With
Efrain and Angelica in Service dept…5 stars
