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Garden Grove Kia

Garden Grove, CA

4.7
3,673 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,673 reviews

February 26, 2023

Josh was amazing and very communicative, I really appreciate his service. Will recommend him to others! More

by aarron.wesley
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Josh Mcclune
Feb 27, 2023 -

Garden Grove Kia responded

Thank you for the review. We're happy to hear that Josh was communicative and nice to work with. See you, from the team at Garden Grove Kia.

February 25, 2023

Always great service by Kia Garden Grove service. Customer care is a priority even though their hands can be tied when dealing with Kia corporate on pressing issues with your vehicle. More

by rios_andrea
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Luis and Andrea in service
Feb 27, 2023 -

Garden Grove Kia responded

Thank you for sharing your glowing appreciation for Garden Grove Kia! We're elated that our team has demonstrated our commitment to excellent customer service. We look forward to working with you again down the road!

February 25, 2023

Our salesman, Javi Santos was excellent! He worked with my husband and me to find exactly the car I wanted at a price that worked for us. Couldn’t be happier with my Kia Telluride! He even w More

by melibee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javi Santos, Chris Mcgregor, Justin Fernandez
Feb 27, 2023 -

Garden Grove Kia responded

Congratulations on the new Kia Telluride! We are thrilled that Javi and the rest of the Garden Grove Kia team were able to provide such excellent service to you throughout the SUV buying experience. Have a great day and enjoy the ride!

February 25, 2023

My experience was quick and affordable. My service advisor was knowledgeable and witty which made for a great experience. More

by scionviper
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris in service
Feb 27, 2023 -

Garden Grove Kia responded

We are pleased to hear about your positive experience with us here at Garden Grove Kia! Thank you for your confidence in our team and we hope to see you in the future!

February 24, 2023

Everyone was very nice to work with especially Javier our sales rep. The communication was great and we didn’t feel pressured at any point. I would definitely recommend this dealership for anyone looking for More

by KENNETHKING20X
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Santos
Feb 24, 2023 -

Garden Grove Kia responded

We are delighted Javier welcomed you into our dealership and provided a seamless car-buying experience. The Garden Grove Kia team appreciates your five stars and wishes you all the best in the new ride!

February 23, 2023

Sam of Kia GG was very helpful in getting the car I wanted. Thank you. Communications was excellent and kept me updated with my purchase. I would recommend Kia GG to my friends and family. More

by RICHARDVERGELDEDIOS
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Garden Grove Kia responded

It's great to hear that Sam took such great care of you during your car purchase! Thank you for choosing Garden Grove Kia and for sharing your experience. Safe travels ahead in your new ride!

February 23, 2023

My adviser Chris was very straightforward and thorough about any questions & concerns I’ve had! I very much appreciate your existence at the dealer. Thank you! More

by Fattimah
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Christopher Franklin
Feb 23, 2023 -

Garden Grove Kia responded

We're grateful for you taking the time to recommend Chris and the Garden Grove Kia team. Your feedback lets us know we're doing a good job!

February 23, 2023

Garden Grove dealer staff are ver professional and helpful since they listen to customer and do their best to make the customer happy. More

by safaee.esmaeil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Garden Grove Kia responded

Thanks for the great review! We love hearing that the Garden Grove Kia team was nice to work with. See you next time!

February 22, 2023

Very helpful and quick to handle recalls on my vehicle. Answers to all my questions More

by robmartinez33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Dennis
Feb 23, 2023 -

Garden Grove Kia responded

We are grateful to have your business! Thanks for taking the time to leave us a kind review! - The Garden Grove Kia Team

February 22, 2023

Nice customer service. There is still one more thing before to do … recheck the oil. More

by juliehead93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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