Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Garden Grove Kia
Garden Grove, CA
3,675 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,675 reviews
Verified Customer
February 15, 2023
Really great service, great experience! Luis was extremely helpful... He talked me through everything I needed, and explained everything thoroughly. Luis was extremely helpful... He talked me through everything I needed, and explained everything thoroughly. More
by MADIMAGHDESSIAN
Employees Worked With
Luis Mendoza ( Service)
February 15, 2023
I purchased a car at Garden Grove Kia and had a very great experience. Andrea Biggers provided exceptional service. She was very professional and knowledgeable so that made the purchase seamless and eas great experience. Andrea Biggers provided exceptional service. She was very professional and knowledgeable so that made the purchase seamless and easy. I also want to add that Kenny Seo in Financing and Calvin Vuong (Irvine, CA Office) also did a great job providing assistance with the transaction. The car drives great and I love it. Thank you everyone for providing such a wonderful experience. I’ll definitely be referring your names to friends and family! More
by Ben V
February 14, 2023
Our experience to Kia Garden Grove for buying a car was phenomenal all thanks to Javi Santos. This was my first time purchasing a car and he made the entire process run so smoothly and professionally. He w phenomenal all thanks to Javi Santos. This was my first time purchasing a car and he made the entire process run so smoothly and professionally. He was very patient with us and put in a lot of effort on making sure all our questions were answered to the best of his ability. We really won with his kindness, charm, and persona! Incredible salesman!!!! More
by du2023
Employees Worked With
Javier Santos
February 14, 2023
Cory was great. I found the whole experience of purchasing my new car as stress-free as possible and my impression of this dealership because of Cory and his profess I found the whole experience of purchasing my new car as stress-free as possible and my impression of this dealership because of Cory and his professionalism was excellent. Love my new car! More
by adriana.ridings
Employees Worked With
Cory Taylor
February 14, 2023
Luis in the service department was excellent…. .explained everything, was upfront about the timing and helped me through some settings on my relatively new vehicle. .explained everything, was upfront about the timing and helped me through some settings on my relatively new vehicle. More
by alfredo9
Employees Worked With
Luis in Service Dept.
February 14, 2023
The team is amazing. Very communicative and honest about the deals experience and are lookin to satisfy people’s expectations :) Very communicative and honest about the deals experience and are lookin to satisfy people’s expectations :) More
by Axel
Employees Worked With
February 14, 2023
I liked how quick they answered my questions. They were very helpful in guiding me. They were very helpful in guiding me. More
by yuanjulzy
