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Garden Grove Kia
Garden Grove, CA
3,676 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,676 reviews
February 10, 2023
Luiz was great. Dealer app. Quick and service too. Highly recommend. Very satisfied with staff Dealer app. Quick and service too. Highly recommend. Very satisfied with staff More
by IPSAVORA
Verified Customer
February 09, 2023
Both Aldo and Andrea were wonderful! Fully present and tuned into what my needs as a disabled senior living on a budget. Aldo worked with me at the time I purchased the car, Andrea he Fully present and tuned into what my needs as a disabled senior living on a budget. Aldo worked with me at the time I purchased the car, Andrea helped me find my Kia Soul before I went to the dealership in Garden Grove, I drove from Aliso Viejo (over 15 miles away) because they friendly, and not pushy. Everyone I came in contact with at Kia Garden Grove were wonderful! Thank you. More
by cathlynnmorse
February 09, 2023
Cory was awesome, made the entire process easy. This is the only place I'll ever buy a Kia from, thank you! This is the only place I'll ever buy a Kia from, thank you! More
by CHADNELSON808
February 08, 2023
Greeted upon arrival by attendant. Service representative was helpful and friendly. Easy and smooth process. Contacted when vehicle was ready and everything completed and checked was e Service representative was helpful and friendly. Easy and smooth process. Contacted when vehicle was ready and everything completed and checked was explained to me. More
by pattylopez12
Employees Worked With
Luis Mendoza
February 08, 2023
Justin was so helpful, you can tell he’s a hard worker and so passionate in what he does, never met a salesman like him not like other dealerships. and so passionate in what he does, never met a salesman like him not like other dealerships. More
by gillyr895
Employees Worked With
Justin Fernandez
February 07, 2023
Sam and staff were friendly, attentive and knowledgeable. Sam worked with me to get a great deal. Would highly recommend! Sam worked with me to get a great deal. Would highly recommend! More
by MARK
Employees Worked With
February 07, 2023
I was not surprised but disappointed that the dealership tried to increase the cost of the vehicle above the listed price. All 3 Kia dealerships I visited tried to add cost to the MSRP that was not noted in tried to increase the cost of the vehicle above the listed price. All 3 Kia dealerships I visited tried to add cost to the MSRP that was not noted in thier listings. GGKIA in particular included in their listing a detail cost breakdown showing the MSRP minus the savings. I asked repeatedly to confirm the cost breakdown was assured it was per the listing. After my credit was ran the price surprisingly increased with some “dealer” items. The sell price was now more than the listing and even more than the MSRP. I spent almost 5 hrs working that price down close to the original listing price. I was still about $1000 off but I decided to close the deal. Although the sales person and the manager I worked with seamed very nice, I would not buy from or recommend a Kia dealer due to their methodology. More
by CBRAIT281
Employees Worked With
Cesar
