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Garden Grove Kia

Garden Grove, CA

4.7
3,949 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,949 reviews

April 24, 2023

Luis was very helpful and made me wanna come back for service and would recommend More

by 3rlmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, service department
Apr 25, 2023 -

Garden Grove Kia responded

Luis will appreciate the shoutout! Thank you for choosing Garden Grove Kia.

April 24, 2023

Shuttle should run at 7:00 am. Ride service was lost and not dependable. I was left a message that “a part” was in, but I couldn’t understand the recording and when I paid I was ne More

by annemhawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
April 24, 2023

Great place. Friendly staff. They want you in that new whip. They'll work with you with their financing department and their bank to get a deal done. No high pres More

by tsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh McClune
Apr 24, 2023 -

Garden Grove Kia responded

We're thrilled to hear that you had a great experience at Garden Grove Kia! Our team is dedicated to providing exceptional service without any high-pressure tactics. It's wonderful to know that you enjoyed working with our financing department to find the perfect car for you. Thank you for your kind words and we hope to see you again soon!

April 21, 2023

Great service. Fast and reliable. Friendly staff were very helpful and attentive. Would return again and again More

by saschabittorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Garden Grove Kia responded

We're thrilled you enjoyed working with our team at Garden Grove Kia! Thanks so much for the supportive feedback!

April 21, 2023

Excelente service! Nice and fríendly ventor! Helthy and clean place! Thanks a lot! Beatifull car! More

by isabelalonzo55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Garden Grove Kia responded

We're delighted you enjoyed working with our team at Garden Grove Kia! Thanks so much for the support!

April 20, 2023

Cory and the entire team were very helpful and knowledgeable. I didn't feel "sold" to and am very happy with my purchase. They were flexible and accommodating, helping me get a deal I was satisfie More

by Patty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory, Danny
Apr 20, 2023 -

Garden Grove Kia responded

Patty - We are thrilled to hear about your positive experience with Cory and our team at Garden Grove Kia. We are glad we could accommodate you and help you find a deal that you were satisfied with. Thank you for choosing our dealership and we hope to see you again in the future!

April 20, 2023

Recalls were not completed on the date on the service appointment. Kia broken down on freeway . More

by Dianeyromero982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anaya Bogar
April 20, 2023

Wonderful experience. From sales to management everyone was so kind. They never were pushy, they listened to my wants and needs, and went out of their way to find me the More

by FOSTERS.06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Apr 20, 2023 -

Garden Grove Kia responded

We're thrilled to see that you had a wonderful experience with us at Garden Grove Kia! It's great to hear that our team was able to find you the car you wanted. Thank you for choosing us for your second Kia purchase! We appreciate your loyalty and look forward to serving you again in the future.

April 20, 2023

Everyone was AMAZING! Super professional and helpful! The staff went out of their way to make this a painless and enjoyable experience! I want to thank each and every one More

by KMHOEBEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Garden Grove Kia responded

We're so pleased to hear that you had an amazing experience with us here at Garden Grove Kia! Our team strives to provide the best service possible, and we appreciate your kind words. Thank you for taking the time to share your experience and we hope to assist you again in the future!

April 19, 2023

This is my second time and to be honest yes, there is a wait but it goes by pretty fast while waiting in the lounge with free coffee. 😅 More

by ltbonilla19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A. Villa
Apr 19, 2023 -

Garden Grove Kia responded

We're so glad to hear that your second visit to Garden Grove Kia was a positive experience! We know that waiting can be frustrating, but we're glad to hear that our lounge with free coffee made it a little more bearable. Thank you for taking the time to leave us a 5-star rating!

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