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Garden Grove Kia

Garden Grove, CA

4.7
3,734 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,734 reviews

February 01, 2023

Everyone there was amazing. my first time at Kia and my experience was amazing.I will suggest to anyone looking for new car to go to Kia .love my car .thank you everyone at Kia. More

by LORIRODRIGUEZ54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Hernandez,Giovanni Yanez
Feb 01, 2023 -

Garden Grove Kia responded

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

February 01, 2023

I bought a used car here and it gave me nothing but trouble since driving it home. I’ve had to take in 4 different times to get serviced within 3 weeks of purchase. To say I’m disappointed and feel tak More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Fernandez
February 01, 2023

This is the second vehicle we have purchased with Andrea because she is honest and straightforward More

by barbkimnicholson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
Feb 01, 2023 -

Garden Grove Kia responded

Thank you for the review, Barb! We are thrilled to hear that Andrea delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Garden Grove Kia!

February 01, 2023

The Service team is always friendly and knowledgeable. I will always get my Telluride serviced at Garden Grove Kia. More

by anna.maurine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
Feb 01, 2023 -

Garden Grove Kia responded

We're grateful for your continued support and trust in our business here at Garden Grove Kia! Thank you so much, Anna!

January 31, 2023

Working with Chad and Javier was excellent! This was the easiest purchase I have made. Paul could smile a little more, but he was great too! More

by CARDONA_LOVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier-5 stars
Jan 31, 2023 -

Garden Grove Kia responded

Thank you for this feedback. We are glad to hear that our team made your purchase easy and hassle-free. Enjoy the new ride!

January 31, 2023

Always on time when I schedule an appointment. Provides timely updates on aervice. Highly recommended More

by Coplanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Feb 01, 2023 -

Garden Grove Kia responded

Thanks for this awesome feedback! We are grateful to have you as a customer of Garden Grove Kia.

January 31, 2023

Best Service Department ever! I will not be going back to another Kia dealer again. More

by ortegmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Jan 31, 2023 -

Garden Grove Kia responded

Thank you for the review! We appreciate your business and hope to see you back again at Garden Grove Kia. Safe travels!

January 30, 2023

Awesome service people every time treat me great so glad I bought a KIA. Thank you More

by SRILEY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mcgregor
Jan 31, 2023 -

Garden Grove Kia responded

When we see words like this, we know we're doing things right at Garden Grove Kia! Thank you for the stellar review. We look forward to seeing you again next time!

January 30, 2023

Always pleasant and efficient there. Luis kept me informed and the car was done well before I needed it. I never worry about them charging me for something I don’t need. Have tried a few More

by jmedeiros3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in service was great
Jan 31, 2023 -

Garden Grove Kia responded

We are so happy to hear that Luis and the team were communicative and efficient! Thank you for choosing Garden Grove Kia and for sharing your positive feedback. Drive safely until we see you again!

January 30, 2023

Excellent service! Will come back again for future service. Been following up with me and giving me updates. More

by cvergara101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain in service
Jan 31, 2023 -

Garden Grove Kia responded

It's our pleasure to offer thorough and communicative professionalism. Thank you for supporting Garden Grove Kia with a fantastic review. We look forward to seeing you again next time!

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