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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,725 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,725 reviews

January 14, 2023

Very good communication, knowledgeable service personnel, reasonable wait time. I am very happy with my experience. More

by Anastassia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not communicate with sales department
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Jan 16, 2023 -

Garden Grove Kia responded

Anastassia - We are delighted that our team delivered such communicative, informative, efficient service! Thank you for choosing Garden Grove Kia and for stopping by to share a review. Drive safely!

January 14, 2023

David from kia is amazing an amazing person , great attitude and knows how to help the client out More

by flor2payes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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Jan 16, 2023 -

Garden Grove Kia responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with David and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

January 13, 2023

Chris Fra was amazing! Great customer service, very professional, and made sure me and my car were well taken care of ! Make sure to ask for Chris when visiting Kia of Gard More

by janissazagal
Recommend Dealer
Yes
Employees Worked With
Christopher Fera
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Jan 16, 2023 -

Garden Grove Kia responded

We're delighted you enjoyed working with Chris and our team here at Garden Grove Kia! Thank you so much for the supportive feedback. We hope to work with you again down the road!

Jan 16, 2023 -

Garden Grove Kia responded

We're delighted you enjoyed working with Chris and our team here at Garden Grove Kia! Thank you so much for the supportive feedback. We hope to work with you again down the road!

January 13, 2023

Nice kind service staff. Comfort waiting area with free coffee. We can check new model of car too. More

by Duke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Sushch
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Jan 13, 2023 -

Garden Grove Kia responded

Duke, thank you for the great review! We appreciate your support and hope to see you back again at Garden Grove Kia!

January 13, 2023

Exquisite, friendly, knowledgeable, looking forward to keep on working with Jacob at service department. Thank you More

by JERRY4983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob service department
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Jan 13, 2023 -

Garden Grove Kia responded

Thank you for sharing this great review, Jerry! We are happy to hear that Jacob and the team earned your business and we hope to see you again at Garden Grove Kia. Drive safely!

January 13, 2023

Very satisfied with my service and how Christopher helped with everything Very respectful and helpful More

by coast2coast.eric
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Jan 13, 2023 -

Garden Grove Kia responded

Thank you for the great review, Eric! We are so glad to hear that you had a successful service experience working with Christopher and the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

January 11, 2023

My experience at the dealership was fine. Unforfunately, my car's service issue will turn into an opportunity for Corporate to do the right thing as this involves the engine and the producti More

by jimharlan48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
andrea
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January 11, 2023

Khristina was amazing. . really listened to us as buyers. Showed us all the features in the car we picked More

by JESSJANKOWSKI2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2023 -

Garden Grove Kia responded

Thanks for this great review of Garden Grove Kia! Khristina will appreciate the shoutout. We are glad to have your trust and business. Enjoy the new ride!

January 11, 2023

Thankful that ET was able to help us through the entire process. It was the smoothest car purchasing experience I had and ET was more than willing to go back and forth to help us. More

by EUNHAKWAK96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2023 -

Garden Grove Kia responded

Congratulations on your new vehicle! The Garden Grove Kia team is thrilled to hear your buying experience went smoothly, and ET was helpful throughout the process. Enjoy the ride, and thanks for the five-star review!

January 10, 2023

Great customer service, knowledge of products, and willingness to work with customers. Delivery was quick and thorough. More

by ibgolfn2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Hernandez
Report | Print
Jan 10, 2023 -

Garden Grove Kia responded

We're elated that our team demonstrated our commitment to customer service and made the delivery prompt! Thanks for choosing Garden Grove Kia. Safe travels!

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