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Garden Grove Kia
Garden Grove, CA
3,725 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,725 reviews
January 03, 2023
Great customer service for salesman and sales management that helped me in my vehicle purchase. that helped me in my vehicle purchase. More
by octaviano.negrete87
Verified CustomerEmployees Worked With
January 03, 2023
Bryanna Crawford, our wonderful salesperson, made everything so easy - it was a genuine pleasure to work with her. We were considering another Kia at a different dealership. and that was so UNpleasan everything so easy - it was a genuine pleasure to work with her. We were considering another Kia at a different dealership. and that was so UNpleasant that we decided it was worth at least $1,000 to buy from Bryanna and Garden Grove Kia. This was the easiest and nicest experience I've ever had with a dealership. More
by ELLEN.BRIDLE
Employees Worked With
Bryanna Crawford
January 03, 2023
Excellent service. Clear, easy communication. Went out of their way to show the valued my business. Javier and Chad were amazing to work with. Will definitely do busine Clear, easy communication. Went out of their way to show the valued my business. Javier and Chad were amazing to work with. Will definitely do business with them again in the future! More
by ELYSEMPATTERSON
January 02, 2023
Garden Grove Kia is the BEST! I live over an hour away and have used them twice to purchase the Kia Telluride. The customer Service is Superior to any of the Kia Dealerships (espe I live over an hour away and have used them twice to purchase the Kia Telluride. The customer Service is Superior to any of the Kia Dealerships (especially in the I.E.). Customer Service is hands down the Best compared to any dealership at all. They are very professional and friendly. They went above and beyond for me. I highly recommend Garden Grove Kia. More
by KRYSTALDAWN11
December 30, 2022
Overall experience was great. Worked with Luis Mendoza in the service department He was friendly, took his time to explain cost of service, and made sure no outstanding issues. Worked with Luis Mendoza in the service department He was friendly, took his time to explain cost of service, and made sure no outstanding issues. More
by carriem0037
Employees Worked With
Luis Mendoza
December 29, 2022
Friendly, communication was constant in keeping me updated in all aspects of what was going on from finance to inspection to final delivery updated in all aspects of what was going on from finance to inspection to final delivery More
by c.mac362
Employees Worked With
December 29, 2022
Sam Carmona was absolutely amazing! He was so helpful, nice and accommodating. Great service! I would recommend him to anyone He was so helpful, nice and accommodating. Great service! I would recommend him to anyone More
by CLARETZ.MORALES
Employees Worked With
December 29, 2022
I submitted an app online the morning of 12/27 around 7:30. They don’t open till 9. At 9:15, I had a message from Cory Taylor letting me know he’d work on it. By 11 am, we had the deal worked out, to my 7:30. They don’t open till 9. At 9:15, I had a message from Cory Taylor letting me know he’d work on it. By 11 am, we had the deal worked out, to my expectations mind you, and I was headed to meet him by 12 pm. I’ve always worked my car deals via text (or email back in the day) and I only step foot on the lot when my deal is ready and I’m going in to sign. He met ALL expectations with ease and experience. Paul in finance was also great. Anyone looking for a Kia, I will not hesitate to refer them here. Thanks for an awesome experience!! More
by joyous-04spacer
Employees Worked With
Cory Taylor, Paul (in finance)
