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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,674 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,674 reviews

January 25, 2025

Our salesman Juan Campis was courteous and did everything we asked.. The dealership was clean and well maintained. More

by DONWRUSSELL48
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Campos
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Jan 27, 2025 -

Garden Grove Kia responded

We're delighted to hear that Juan provided courteous service and that you found Garden Grove Kia clean and well-maintained. Thank you for sharing your experience with us!

January 24, 2025

I was very satisfied with my experience at Garden Grove Kia. Javier was profesional and excellent. More

by eraughton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier
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Jan 24, 2025 -

Garden Grove Kia responded

Eraughton, this is a fantastic review. Thanks from the entire team at Garden Grove Kia!

January 24, 2025

My service tech, Chris/Christopher has given nothing short of a wonderful service every time i bring my car in. I continue to come back specifically because of how great and fast the workers are! More

by krysiana24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jan 24, 2025 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia! We're delighted to hear that Chris and our team consistently provide you with excellent service. We look forward to seeing you again soon!

January 24, 2025

I was very happy with Juan very professional and knowledgeable excelent service and also polite. More

by jes.gar1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Campos
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Jan 27, 2025 -

Garden Grove Kia responded

We are glad to hear that Juan provided professional and knowledgeable service. Thanks for choosing Garden Grove Kia!

January 23, 2025

I waited 4hours more for recall-repairing. Manager said 2and half hours or 3hours. Until 3hours more no comment to me, when I ask about fixxing and time, he visited repair man and ask. then More

by shengmin2014
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CH
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Mar 04, 2025 -

Garden Grove Kia responded

I apologize for the extended wait and lack of communication during your recall repair. We strive to provide accurate time estimates and keep our customers informed, so it's disappointing to hear about this experience. Please reach out if you'd like to discuss further or have any other concerns. Thank you, Craig Atchison - Service Manager - 714-823-4949

January 23, 2025

Great speedy service from making the appointment to completion. Jeremy was very nice and professional. More

by auntgina
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jan 24, 2025 -

Garden Grove Kia responded

We're delighted to hear that Jeremy provided you with great and speedy service at Garden Grove Kia! Thank you for sharing your experience, and we look forward to serving you again in the future.

January 22, 2025

#1 please go go and get a car. They are really helpful with berthing best place More

by victorhd714
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham and gus
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Jan 22, 2025 -

Garden Grove Kia responded

The team at Garden Grove Kia loves seeing great reviews! Thank you!

January 22, 2025

Jeremy was great. He was very helpful and explained everything very clearly. Looking forward to coming back! More

by JTRINI88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jan 22, 2025 -

Garden Grove Kia responded

We're delighted to hear that Jeremy provided such helpful service at Garden Grove Kia. We look forward to welcoming you back soon!

January 22, 2025

Customer service was excellent ! Very helpful, attentive and friendly. Thank you Elmer and Fatima !! Awesome More

by lpousima
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmer and Fatima
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Jan 22, 2025 -

Garden Grove Kia responded

We're delighted to hear that Elmer and Fatima provided you with excellent service at Garden Grove Kia! Thanks for sharing your experience.

January 22, 2025

1/21/25 Service was on time, they provided a complimentary uber ride withi 5 miles so the wife and I went to breakfast. The return uber lift is not free tho. Cat service maintenance was done qui More

by josephgdeleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jan 23, 2025 -

Garden Grove Kia responded

Joseph, we're glad to hear you had a smooth service experience with Eric and the team at Garden Grove Kia. It's great that you could enjoy breakfast while your car was being taken care of! Thanks for sharing your feedback!

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