Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,673 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
Contact Dealership
View Awards

13731 Harbor Blvd

Garden Grove, CA

92843

Directions

By Type

Showing 3,673 reviews

January 22, 2025

Kristina was fabulous. I told her what my payments needed to be and she met every criteria that we needed. And was so friendly. More

by kyleandkaylee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fatima
Report | Print
Jan 22, 2025 -

Garden Grove Kia responded

Kyleandkaylee, we're delighted to hear that Kristina was able to meet your needs and provide a friendly experience at Garden Grove Kia. Thank you for sharing this positive feedback!

January 22, 2025

Cory was so nice , polite and caring . Wanted to make sure i love our car. And all my aspects were meet. Excellent service! More

by LINDA_ANGEL1002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Garden Grove Kia responded

Linda, we're delighted to hear that Cory provided such excellent service at Garden Grove Kia! Thank you for sharing your experience with us. Enjoy your new car!

January 21, 2025

I brought my car to Garden Grove Kia for recalls and an oil change, and they went above and beyond by also washing my car. The service was quick, professional, and exceeded my expectations. More

by rosaurabeltran25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web, Ruben
Report | Print
Jan 22, 2025 -

Garden Grove Kia responded

We're delighted to hear that your experience at Garden Grove Kia exceeded expectations with quick and professional service. Thank you for choosing us, and we hope to see you again soon!

January 21, 2025

Juan was very professional and helpful which made my trade in and lease experience very easy! More

by nikf980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Campos
Report | Print
Jan 21, 2025 -

Garden Grove Kia responded

We love seeing 5-star reviews. Thanks!

January 20, 2025

They are very helpful team and the guy who helped me his name is ERIC he is a professional guy and very helpful and nice. Thank you Kia for your service and your choices of your people ❤️❤️ More

by omarcaesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERIC
Report | Print
Jan 21, 2025 -

Garden Grove Kia responded

We're elated to hear that Eric and the team at Garden Grove Kia provided you with such helpful service! Thank you for choosing us!

January 18, 2025

I was greeted immediately upon arrival. Everything was explained well. The service was timely. The lounge was clean and comfortable. More

by Jeanie C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Garden Grove Kia responded

Jeanie, we're delighted to hear that you had a pleasant experience at Garden Grove Kia! Thank you for your kind words and we hope to see you again soon.

January 18, 2025

The service was great! Luis was very friendly, direct and kept me in the loop when my vehicle was done. More

by gloria.bartolo27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Jan 20, 2025 -

Garden Grove Kia responded

Gloria, we're delighted to hear that Luis provided you with excellent service at Garden Grove Kia. Thank you for sharing your experience!

January 18, 2025

Great Service department was able to complete my service faster than I expected. Making appointment was very easy. More

by slwoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Franklin, Service Dept
Report | Print
Jan 20, 2025 -

Garden Grove Kia responded

We're delighted to hear that our service department at Garden Grove Kia exceeded your expectations and made the appointment process a breeze. Thank you for sharing your experience!

January 17, 2025

Perfect service, right on time, helped explain everything and was very helpful with explaining the oil change, etc More

by zarita.alasti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web
Report | Print
Jan 17, 2025 -

Garden Grove Kia responded

We're delighted to hear that you received perfect service and timely assistance at Garden Grove Kia! It's great to know our team was helpful in explaining everything, including the oil change. Thanks for sharing your experience with us!

January 17, 2025

Fantastic experience. Very helpful and easy to work with. Javier was great. Would definitely come back and recommend. More

by jeanne.herman99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Jan 17, 2025 -

Garden Grove Kia responded

Jeanne, we're delighted to hear you had a fantastic experience with Javier and the team at Garden Grove Kia! Thank you for recommending us, and we look forward to seeing you again in the future.

1
...
23
24
25
...
368