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Garden Grove Kia

Garden Grove, CA

4.7
3,694 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,694 reviews

February 02, 2022

I had a wonderful experience at KIA Garden Grove. I leased a new Sorrento and a Telluride. The Telluride came in before expected. If you need to buy I recommend you go to Aldo. He is the best. Also Ken More

by felag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
Feb 03, 2022 -

Garden Grove Kia responded

Congratulations on your new Kia Sorento and Kia Telluride! Thank you for choosing Garden Grove Kia and for stopping by to share your experience with Aldo, Kenny, and the team. Safe travels ahead!

February 02, 2022

My experience was very pleasurable. As anyone who has purchased a car knows, it can be stressful. Javier Santos made my experience just the opposite. He was very informative, patient and professional. More

by mamavivj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Javier Santos
Feb 03, 2022 -

Garden Grove Kia responded

Thank you for this amazing review! We are glad that Javier worked hard to make sure that you had an excellent purchase experience. It is awesome that he was professional, patient, and informative. The entire team here at Garden Grove Kia appreciates these kind words!

February 02, 2022

Great service and very well organized staff, I would recommend Javier to any of my friends More

by bouzieh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Javier Santos
Feb 02, 2022 -

Garden Grove Kia responded

We are thankful for your rave review for Javier and the Garden Grove Kia team! Thank you for sharing, and we look forward to your next visit.

February 02, 2022

I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. More

by NOELCEN715
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
Feb 03, 2022 -

Garden Grove Kia responded

Thank you for the great review! It is our goal to deliver a friendly and accommodating experience for our guests, and it is wonderful that this was reflected in your visit. Drive safely, and we hope to earn your business again down the road!

February 01, 2022

I was assigned to Andrea Biggers for my car. Not only was she professional, she was very helpful, and empathetic working with me to find my perfect car. Being that this is my first car she made my experience More

by AIRYNNM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Garden Grove Kia responded

Thank you for the fantastic review for Garden Grove Kia! It's fantastic that Andrea could help you find a new car and provide you with an exceptional experience. We really appreciate you taking the time to share with us, and we hope you enjoy every mile in your new ride. See you down the road!

February 01, 2022

Kurtis was helpful and explained the maintenance service, as it was my first time. Thank you! More

by hellow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurtis
Feb 01, 2022 -

Garden Grove Kia responded

Thank you for taking the time to review us! We are so glad to hear that Kurtis delivered such a successful service experience. Drive safely, and we hope to see you back again at Garden Grove Kia!

January 31, 2022

Luis was great. Customer service was great. Service was fast and efficient. Also waiting area was clean. More

by tasialauti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Feb 01, 2022 -

Garden Grove Kia responded

It is gratifying to hear that we could deliver a five-star service experience for you! Thank you for choosing Garden Grove Kia and for highlighting the help you received from Luis. We hope to see you again!

January 29, 2022

Desde que llegué al dealer me atendieron muy amable mente los trabajadores es la segunda vez que voy y para mi fueron amables y atienden muy bien no tengo ninguna mala experiencia asta el momento le doy un 1 More

by laura_yolireyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza / 1346
Jan 31, 2022 -

Garden Grove Kia responded

Gracias por compartir su experiencia, Laura! Estamos muy orgullosos de nuestro equipo y es fantástico oír que tuvo una buena experiencia trabajando con Luis. Apreciamos las palabras amables y esperamos volver a verle en Garden Grove Kia!

January 25, 2022

Chad and Corey were very helpful and even delivered my car to my house. All the papers were ready to sign and everything went very smoothly. I couldn't ask for more in terms of easy purchase even during t More

by ITZAMELORI2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Clarke and Corey
Jan 25, 2022 -

Garden Grove Kia responded

Thank you for posting about your purchasing experience with Chad and Corey! We love to hear that it was easy for you to get into your new car. Congratulations and safe driving from our entire Garden Grove Kia team!

January 25, 2022

Sales man was super helpful. The finance side of it was a little stressful. Good More

by KIMBERLYXHERNANDEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J. Santos
Jan 26, 2022 -

Garden Grove Kia responded

We appreciate your business and are glad to have you as a customer of Garden Grove Kia! If we can do anything else for you, please let us know.

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