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Garden Grove Kia

Garden Grove, CA

4.7
3,765 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,765 reviews

March 15, 2022

Luis in Service was very helpful and friendly. He got me in and out within 1 hour! Him being a Raiders fan was plus too! More

by cassruiz1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Mar 15, 2022 -

Garden Grove Kia responded

We are thrilled that you had such a positive experience working with Luis! Thank you for coming to Garden Grove Kia and for taking the time to share a review. We hope to welcome you back for your future service needs!

March 13, 2022

Curtis was very friendly and professional. I have never had any issues at this dealership. Have been having all my services at Garden Grove Kia since they first opened. More

by Michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis
Mar 14, 2022 -

Garden Grove Kia responded

Hey Michele, thank you for the kind words about the Garden Grove Kia team! We appreciate your trust in us to take excellent care of you. We'll see you again next time.

March 12, 2022

very nice and respectful. Khristina is fabulous. she listens and is efficient; easy to negotiate with. More

by johnsausen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Garden Grove Kia responded

John, it's excellent to hear that our team took the time to listen to your needs and find you a vehicle that would meet them. We genuinely want the best for our guests, and it's wonderful that it shows. From all of us at Garden Grove Kia, thank you for your business, and congratulations on your new car!

March 12, 2022

No pressure. Great service. Everyone was extremely helpful and knowledgeable. Would recommend to friends and family. More

by rhcastillo1027
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey
Mar 14, 2022 -

Garden Grove Kia responded

It brightens our day to hear our informative and accommodating care has earned your recommendation! The Garden Grove Kia team is grateful for your support, and we hope next time you need automotive care, you'll stop by!

March 11, 2022

Fast, friendly and convenient. Very transparent with the work that needed to be done and was more than helpful with getting everything I needed done. More

by alexxvegaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis Hwang
Mar 11, 2022 -

Garden Grove Kia responded

Alex, these are all the characteristics we strive to run our business by! Thank you for the excellent review and for choosing Garden Grove Kia - we hope to have the pleasure of serving you again down the road!

March 11, 2022

Great staff, clean facility, excellent waiting area. They were accommodating and squeeze me in at a short notice. More

by Parth.mehta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis in Service department
Mar 11, 2022 -

Garden Grove Kia responded

Hi Parth - Thank you for leaving Garden Grove Kia a five-star review! We are so glad you enjoyed your experience. Until next time!

March 10, 2022

They are kind & helpfull to me from to start the lease to end. They are very nice dealer. More

by Mcko643125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance person
Mar 10, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back!

March 10, 2022

Called to make & appointment for my 6 month service on my Kia and was very surprised that I could bring in the following day. Usually dealerships are months out on appt. So that was pretty awesome when I got More

by Debbies1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Mar 10, 2022 -

Garden Grove Kia responded

Thanks for the stellar review for Garden Grove Kia! It was a pleasure to service your vehicle, and we are so happy to hear you enjoyed our waiting area. Our team works hard to ensure our customers receive quick service, so it's fantastic that you could make an appointment for the following day. Drive safe, and we'll see you down the road!

March 09, 2022

Cutler was awesome! Was very friendly and met all my expectations. I was in and out quickly and love coming here. More

by Kaebeauty027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cutler
Mar 10, 2022 -

Garden Grove Kia responded

We're thrilled you received the friendly, quick, and accommodating service we pride ourselves on! Thank you for the excellent review and for choosing Garden Grove Kia - we hope to see you again!

March 09, 2022

Clean facility. Friendly employees. Service was completed quickly. Would recommend to friends and family. Great job! More

by guttermouthgirl909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Mar 09, 2022 -

Garden Grove Kia responded

We're grateful for your wonderful feedback! Thanks for stopping in and we look forward to taking care of your service needs again next time. Take care!

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