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Garden Grove Kia
Garden Grove, CA
3,686 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,686 reviews
Verified Customer
November 23, 2021
Khristina was a big help! She helped me pick out my new car! I’d most definitely recommend. car! I’d most definitely recommend. More
by BRAMIREZ5578
Employees Worked With
November 19, 2021
ET helped us really good Made us feel comfortable. Helped us get an amazing deal happy to a a part of the kia family at garden grove. us get an amazing deal happy to a a part of the kia family at garden grove. More
by arandamartin33
Employees Worked With
November 12, 2021
The dealership itself is good. It’s clean and they have snacks and a tv. However, they use Covid as a reason why they can’t have a shuttle service and they replaced that with a Lyft or Uber but only one wa snacks and a tv. However, they use Covid as a reason why they can’t have a shuttle service and they replaced that with a Lyft or Uber but only one way….and forget it if you have kids because it can only be 4 passengers. Staying there isn’t an option a lot of times because they take a long time to do simple work. It was 3 hours for an oil change and tire rotation. They also use Covid as an excuse for not washing cars and make you ask for EITHER a dash wipe down and vacuum OR windshield wipe down. I was there for a part replacement on my car and ASKED for a vacuum and dash wipe down and was told it was done, only to get into my car to find that it had not been done. Luis is great tho, I really like him, he’s friendly and these things are completely out of his hands obviously. Just sucks coming from a volkswagen dealership that washes and vacuums every service and also has a shuttle OR rental service. Makes me regret switching to KIA tbh. We drive over an hour to get to this location. More
by Taylerangel113
Employees Worked With
Luis
