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Garden Grove Kia
Garden Grove, CA
3,686 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,686 reviews
November 11, 2021
Brought my car in for service and it was a very pleasant experience. Everything went well and as expected. Friendly and great service. experience. Everything went well and as expected. Friendly and great service. More
by pratt.ronnie
Verified CustomerEmployees Worked With
Didn't talk to anyone in sales.
November 11, 2021
I feel like the care has slowly gotten worse and worse, with the goal of upcharging/upselling. I have had an issue with my rear view mirror ever since I’ve gone to this specific Kia dealership. I had to go with the goal of upcharging/upselling. I have had an issue with my rear view mirror ever since I’ve gone to this specific Kia dealership. I had to go elsewhere to fix my rear view mirror at an affordable price and this dealership kept claiming that they NEVER touch it during their inspections, oil changes etc. Well I gave them the benefit of the doubt and returned recently. It was VERY evident and clear that they did indeed move my rear view mirror around, there were finger prints on it and it was not adjusted to my vision. I am very sure that they were the ones that ruined my rear view mirror and they refuse to even be empathetic regarding my situation. Instead they offered to charge $200 to inspect the rear view mirror and fix it (additional charge if requires fixing) when I’m sure they were the ones who messed it up in the first place. This is probably the last chance that I’m giving them. More
by jtruong
Employees Worked With
Luis
November 11, 2021
Jeremiah Reevs got our family the deal we needed, and beat my Credit Union's APR. Whole process was extremely easy, and my wife is VERY pleased with her New Hybrid Car. Highly recommend Jeremiah for anyo beat my Credit Union's APR. Whole process was extremely easy, and my wife is VERY pleased with her New Hybrid Car. Highly recommend Jeremiah for anyone looking for a great car and and a great Deal, especially with this dynamic in the Vehicle Supply Chain/Inventory. We had a couple issues with the leather seat in the back, and couple tears with QTY. 2 Seat Belts, but Chris McGregor, Chad Taylor did not hesitate to remedy the tear in the leather and ordered Brand NEW Replacement Seat Belts to ensure Maximum Safety for my family and I. This is the 2nd vehicle I've purchased from KIA of Garden Grove and Highly Recommend them for anyone searching for a NEW or Used vehicle. More
by monzonrene
November 10, 2021
Aldo made the whole process very smooth and Andrea helped with all the financial questions we had. with all the financial questions we had. More
by lali12.995
