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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,686 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,686 reviews

November 09, 2021

Great experience shopping at this Kia location, everyone was friendly and helpful especially Javier. I am enjoying my new car! More

by sylviacarlos16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
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Nov 10, 2021 -

Garden Grove Kia responded

Sylvia, thank you for the great review! We appreciate your support and are happy to hear that you found the right vehicle working with Javier. Drive safely, and we hope to see you back at Garden Grove Kia!

November 09, 2021

Took my car for service . Craig from service department took care of it quickly and professionally. Ver satisfied with the service I got More

by haszay13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
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Nov 10, 2021 -

Garden Grove Kia responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful service experience working with Craig and the Garden Grove Kia team. Drive safely, and we hope to see you back!

November 09, 2021

He the best experience at this dealership! Andrea was our sales person and she just knocked it put of the park! We purchased 2 vehicles from her and she was so knowledgeable, friendly and so helpful! More

by bee gee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
Other Employees : Paul the finance guy!
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Nov 09, 2021 -

Garden Grove Kia responded

We're so happy that you had such a positive experience with us here at Garden Grove Kia. Thanks for giving Andrea a shoutout, and congrats on your purchases!

November 09, 2021

Mike and Dan were professional, personable, and fun! We had a great experience and appreciate all that they did to help us through the process. I would definitely recommend this Kia dealership! More

by emilyc87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Le
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Nov 10, 2021 -

Garden Grove Kia responded

We are proud to receive your recommendation, Emily! Thank you for choosing Garden Grove Kia and for highlighting the experience you had with Mike and Dan. Safe travels in your new car!

November 08, 2021

Luis was awesome! Helped with everything I need, and fast! Other KIA’s in OC just could not or would not help me replace a lock cylinder and Luis and the team got it done in just a couple hours More

by kairendino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
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Nov 08, 2021 -

Garden Grove Kia responded

It's wonderful to hear that Luis was able to assist with your repairs and provide such a seamless service experience for you. Thank you so much for the kudos and we hope to see you at Garden Grove Kia again next time!

November 08, 2021

Fast response by Luis Mendoza to get my Kia soul in service and out without a long wait More

by davud4u@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Nov 08, 2021 -

Garden Grove Kia responded

We're glad we could get your Kia Soul taken care of swiftly and easily! Thank you for leaving Garden Grove Kia a review - your support means a lot to us. See you next time!

November 06, 2021

We had no issues with the department or individuals that heped us. Good service. Thanks More

by docferdo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis
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Nov 07, 2021 -

Garden Grove Kia responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

November 05, 2021

Good service department: Luis got my work completed fast and accurately. I could not ask for better service. More

by Billy the average guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Nov 05, 2021 -

Garden Grove Kia responded

It is terrific to hear that Luis and the team took such great care of you during your service! Thank you for choosing Garden Grove Kia and for stopping by to share your five-star feedback. Drive safely until we see you next!

November 04, 2021

This dealership was very professional and kept open communication throughout the day. Was able to get my car in and out quickly for service. Would return for future service. More

by carrillo14alyssa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurtis
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Nov 04, 2021 -

Garden Grove Kia responded

Thanks so much for taking the time to leave Garden Grove Kia a review! It is always a pleasure to hear that our team can provide quick service to our customers. Have a great day!

November 03, 2021

It's very easy to schedule appointments online and I can often get in within a week. My routine service was done in 1.5 hours. Definitely recommend. More

by HappyKiaBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Aguirre, Kadin Espinosa
Report | Print
Nov 04, 2021 -

Garden Grove Kia responded

We're pleased that you found it easy to make an appointment and that we completed your routine service in a timely way. See you next time here at Garden Grove Kia!

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