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Garden Grove Kia
Garden Grove, CA
3,747 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,747 reviews
October 29, 2021
Fast service and friendly service members! I brought my new baby with me and was dreading it, but they were fast and efficient and I was out of there in less than two hours! new baby with me and was dreading it, but they were fast and efficient and I was out of there in less than two hours! More
by Ashlee.colaiacovo
Verified CustomerEmployees Worked With
Name unknown
October 28, 2021
As always helpful and curtious answering my questions without judgement. This is my 4th KIA and 2nd NIRO, the first was a lease. Love this hybrid vehicle. without judgement. This is my 4th KIA and 2nd NIRO, the first was a lease. Love this hybrid vehicle. More
by MEMURPHY763
Employees Worked With
Service Rep Luis
October 26, 2021
E.T was AMAZING! The best salesman we’ve ever had. Not only was he great with our daughter, but us as well! Made us feel like friends. We only chose this dealership because we loved how he made us feel wh only was he great with our daughter, but us as well! Made us feel like friends. We only chose this dealership because we loved how he made us feel when we were originally shopping around. We will come back to this dealership Everytime. Thank you E.T! More
by ALLISANGER
October 26, 2021
Excellent customer service and interaction. Very knowledgeable about their product. Our salesperson, Khristina was superb, friendly and very informative. knowledgeable about their product. Our salesperson, Khristina was superb, friendly and very informative. More
by KIMMURATA.ESSEX
Employees Worked With
October 25, 2021
They lie about not able to open hud..I couldn’t believe it.. Jacob told me 3 guys had try.. I ask to b taken to the car.. I lifted the lever n it open immediately…they thought I was a stupid woman.. No t it.. Jacob told me 3 guys had try.. I ask to b taken to the car.. I lifted the lever n it open immediately…they thought I was a stupid woman.. No trust !! They thought it was funny. I talked to service manager n dealer manager.. did not do much!! More
by Alicialivemore
Employees Worked With
Jacob Aguire
October 23, 2021
Amazing staff! They where very patient with me! Thanks for helping me with everything ggkia! Khristina in sales and Abe in finance. for helping me with everything ggkia! Khristina in sales and Abe in finance. More
by ALEXOC3196
October 23, 2021
All the customers I saw at the dealership were wearing masks. NO employees were wearing masks. This shows the dealer does not care about the health and welfare of their customers. We are still in this pan masks. NO employees were wearing masks. This shows the dealer does not care about the health and welfare of their customers. We are still in this pandemic. I will not return to this dealership. I prefer to bring my business to a dealer that cares about its customers. More
by dparrish0507
Employees Worked With
Kurtis Hwang
