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Garden Grove Kia
Garden Grove, CA
3,746 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,746 reviews
Verified Customer
October 14, 2021
I showed up for my oil change at 1:30 done at 2:15 good time time More
by mfesenmaier
Employees Worked With
October 13, 2021
The service is SLOW and horrible. The first thing that I was told when I brought my car in for an oil change was, “you don’t need service” which I did, as my car hit the mileage. Additionally, I live 40 mil was told when I brought my car in for an oil change was, “you don’t need service” which I did, as my car hit the mileage. Additionally, I live 40 miles away from this dealership and no loaner car or ANYTHING was offered. Lastly, when I got my car back from service, nothing was fixed, they merely turned the check engine light off and told me to come back if it comes back on. This “warranty” Kia offers is bogus, along with the cheaply made cars. I have personally brought in 3 friends of mine to buy Kia’s and now I will NEVER purchase, recommend, or refer GG Kia or Kia as a brand to ANYONE. More
by jammerK
Employees Worked With
Luis Mendoza
October 13, 2021
Sales team was amazing. Loan payment was processed effortlessly and made the purchasing experience enjoyable. Highly recommend Garden Grove Kia! effortlessly and made the purchasing experience enjoyable. Highly recommend Garden Grove Kia! More
by ULYCRZ09
Employees Worked With
Cory, Justin Fernandez
October 13, 2021
The technician crashed into an engine block and dented my car. After that, they still wanted me to pay full price for everything, accept a smaller loaner car, and wait several days to get started on repairs. car. After that, they still wanted me to pay full price for everything, accept a smaller loaner car, and wait several days to get started on repairs. More
by TBD
Employees Worked With
Avilla, Sean
October 12, 2021
Easy service appointment. The waiting area needs some checking on power outlets - the higher workstation counters had no power - we moved and plugged into a different outlet. checking on power outlets - the higher workstation counters had no power - we moved and plugged into a different outlet. More
by FREEFLYINGBUTTERFLY
October 12, 2021
Easy process for service. Was in and out by the estimated time. Great service Manager as well. time. Great service Manager as well. More
by irainei
October 06, 2021
amazing sales staff. friendly and respectful. I've provided multiple referrals to my coworkers and friends. quick and easy provided multiple referrals to my coworkers and friends. quick and easy More
by hong.jon
October 05, 2021
Brian Fierros was great. respected his non-pressure approach. he stayed in communication professionally. great approach. he stayed in communication professionally. great More
by yoni.vera77
