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Garden Grove Kia

Garden Grove, CA

4.7
3,746 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,746 reviews

July 27, 2021

They are polite and kind professional members. I guess the manager teach and well manage all members as one team. I was pleased to work with them. More

by Moon R. Hong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor, Toshi Saigusa
Jul 27, 2021 -

Garden Grove Kia responded

We are delighted to hear you had a great experience, courtesy of the Garden Grove Kia team. We will be sure to pass along your kind feedback to everyone for a job well done. Safe travels and have a wonderful day!

July 27, 2021

La persona que me atendió me atendió muy bien es una persona respetuosa y sabe cómo atender un cliente. Me gusto el trato que me dio lo recomiendo a Toda persona que adquiera su servio como vendedor More

by JUANELO668HOTMAIL.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
Jul 27, 2021 -

Garden Grove Kia responded

Juan - queremos darle las gracias por la reseña fantástica y por ser un cliente muy valorado en Garden Grove Kia! Estamos muy felices de que usted tuviera una buena experiencia con los miembros de nuestro equipo, y esperamos que le disfrute de su coche nuevo! Un afectuoso saludo, y hasta la próxima!

July 23, 2021

Andrea is the bomb. She is very professional, great personality, upfront and honest and didn't try to sell me anything. She kept in touch to let me know when the car I selected came in. This the 2nd More

by haler0702
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Garden Grove Kia responded

Thank you for reviewing Garden Grove Kia and for giving a shout-out to Andrea. It's wonderful to see that she helped you into another vehicle that suits your needs and we wish you safe travels!

July 19, 2021

Great job getting the vehicle we wanted - the process was quick and easy - the entire team from sales to finance got us in and out in record time. Thanks More

by t3marcus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mcgregor
Jul 19, 2021 -

Garden Grove Kia responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful time working with the Garden Grove Kia team. Drive safely in your new vehicle, and we hope to see you again down the road!

July 19, 2021

Not the dealership as much as the sales person (everyone was very nice--but Javier was the star of my experience). He was knowledgeable, not pushy at all, and was very patient and kind as I went through the More

by pammcgs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Javier Santos
Jul 19, 2021 -

Garden Grove Kia responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Javier and the Garden Grove Kia team. Drive safely, and we hope to see you again down the road!

July 19, 2021

Garden Grove Kia was able to deliver on a promise to secure my Telluride nightfall earlier than originally proposed and my experience with entire staff was memorable in a good way. More

by chinohillsironman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor
Jul 19, 2021 -

Garden Grove Kia responded

We love to hear that you had a positive car-buying experience working with our Garden Grove Kia team. Thank you so much for trusting us with this purchase! We wish you safe driving in your Kia Telluride and hope to see you down the road.

July 19, 2021

Jeremiah is an excellent salesman. He assisted my son and I when we needed a new lease on a vehicle for him to use at his university. His hospitality was excellent. His people skills are professional and com More

by charliechip42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Reeves, Chris Mcgregor
Jul 19, 2021 -

Garden Grove Kia responded

Thanks so much, Charlie! We're proud of our excellent team here at Garden Grove Kia and it made our day to see this wonderful feedback about your experience working with Jeremiah. It's fantastic to know that he provided a great buying experience and we'll be sure to pass along the kind words to him. We hope your son loves driving his new ride at school!

July 16, 2021

Kia was wonderful to work with. Everyone was so helpful and friendly. Hamid and Paul were patient and talked me through the whole process of buying a car for the first time. More

by sarah.miller0616
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Rahmatollahi
Jul 16, 2021 -

Garden Grove Kia responded

Thank you for the kind feedback, Sarah! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Hamid and Paul. Drive safely in your new vehicle, and we hope to see you again at Garden Grove Kia!

July 16, 2021

Kurtis Hwang is very courteous and friendly. Yes, I would recommend this dealership and you won't be disappointed. My car was ready as promised. More

by dragontamer711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis Hwang
Jul 16, 2021 -

Garden Grove Kia responded

It's great to hear that you had a timely and pleasant experience at Garden Grove Kia! Thanks for the 5-Star review. We appreciate your kind words about Kurtis and will be sure to pass those along. See you next time!

July 15, 2021

Made the buying process fast and easy. Found the car I wanted and helped us get it for the price we wanted would definitely buy again. More

by LUISCARRILLO0527
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Garden Grove Kia responded

This review is music to our ears! Thank you for choosing Garden Grove Kia and for taking the time to share your experience. Safe travels in your new car!

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