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Garden Grove Kia
Garden Grove, CA
3,744 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,744 reviews
March 16, 2021
Luis always provides exceptional service! I trust him with my vehicle, he is very professional and always put the “car anxiety “ at ease. I drive the distance for his service and have for years. with my vehicle, he is very professional and always put the “car anxiety “ at ease. I drive the distance for his service and have for years. More
by jlynch528
Verified CustomerEmployees Worked With
Luis
March 12, 2021
Clean. Nice people. Fast service The only thing I’ll Clean. Nice people. Fast service The only thing I’ll complaint is that you’re making us type a minimum amount of words. Everything can be said in sh Clean. Nice people. Fast service The only thing I’ll complaint is that you’re making us type a minimum amount of words. Everything can be said in short words More
by w_luisbruiz
Employees Worked With
Luis
March 11, 2021
I’ve bought 3 Kia cars I love them but service centers have been hit and miss , it’s challenging. All employees have been great but long waits due to short handed employees. Sad to say my wait for a servi have been hit and miss , it’s challenging. All employees have been great but long waits due to short handed employees. Sad to say my wait for a service attendant to approach my car to confirm my appointment was 35 minutes ! Same thing for my daughter with her Kia . More
by debnilssonweihs
Employees Worked With
Jacob Aguirre
March 11, 2021
Thank you Garden Grove Kia for my new car. Sam helped me with everything, the process was super easy, payments were good. Thank you so much with everything, the process was super easy, payments were good. Thank you so much More
by ESCUADRAH2017
March 09, 2021
Garden grove Kia is Clean and has friendly staff in service department. They explained what was going to be done on my vehicle and in what time frame it would be done. service department. They explained what was going to be done on my vehicle and in what time frame it would be done. More
by ayalae03
Employees Worked With
Luis
March 08, 2021
Both people we dealt with were very polite and friendly. I was very comfortable dealing with them. However I should not be forced to complete 25 words. I was very comfortable dealing with them. However I should not be forced to complete 25 words. More
by BUTTERFIELD2630
Employees Worked With
Justin Fernandez, Dan Le
March 08, 2021
Luis was very professional with amazing customer service. He helped me with my vehicle. Would highly recommend him to other kia owners for service or car concerns. He helped me with my vehicle. Would highly recommend him to other kia owners for service or car concerns. More
by crystalfweihs
Employees Worked With
Luis
March 06, 2021
The sales people is shady, with no ethics or integrity. I do not see this dealership prospering. You can't trust them as far as as you can see them do not see this dealership prospering. You can't trust them as far as as you can see them More
by NMITCHELL8782
March 04, 2021
Service and service tech were both five stars!Francisco Service and service tech were both five stars! Francisco was the best service consultant. Friendly and very helpful! Please advice Francisco to cal Service and service tech were both five stars! Francisco was the best service consultant. Friendly and very helpful! Please advice Francisco to call me to schedule my next appointment! More
by EATHOMAS39
Employees Worked With
Francisco Zuniga
March 02, 2021
This is our 2nd time purchasing from this dealership and I'm so glad we came back here. Our salesperson Angela was patient and friendly and we felt no pressure making a purchase. Everyone was friendly and I'm so glad we came back here. Our salesperson Angela was patient and friendly and we felt no pressure making a purchase. Everyone was friendly and easy to work with. We will definitely continue to purchase our vehicles from this dealership. More
by LAINEYLE
