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Garden Grove Kia
Garden Grove, CA
3,740 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,740 reviews
December 28, 2020
I had an excellent experience with Kadin Espinosa and Garden Grove Kia. I checked out some other dealerships but none quite measured up to Garden Grove Kia. Kadin was super friendly, and knowledgeable. Garden Grove Kia. I checked out some other dealerships but none quite measured up to Garden Grove Kia. Kadin was super friendly, and knowledgeable. He also never made me feel pressured or that I needed to make a decision. Highly recommend Garden Grove Kia. Ask for Kadin and he will take care of everything! More
by Jacqueline K.
Verified CustomerEmployees Worked With
Chris Mcgregor, Kadin Espinosa
December 28, 2020
Great service, happy with the overall experience and will return for sure! They even cleaned my car after the service which was a unexpected treat! return for sure! They even cleaned my car after the service which was a unexpected treat! More
by mike@buggybuilders.com
Employees Worked With
Francisco
December 28, 2020
Brandon was pleasant in assisting me to purchase my first Kia. Went over the features of my new Sorrento. He even drove it to my home, since I went by myself to make purchase. Kia. Went over the features of my new Sorrento. He even drove it to my home, since I went by myself to make purchase. More
by LOP_SILVIA
Employees Worked With
Brandon , Chris Mcgregor
December 26, 2020
Very professional and considerate. The vehicle was service in timely matter. Mr. Zuniga was very curious. I will recommend a friend or family members to the dealer. service in timely matter. Mr. Zuniga was very curious. I will recommend a friend or family members to the dealer. More
by teddihuerta
Employees Worked With
Francisco Zuniga, service advisor
December 26, 2020
I went in for a recall for my Kia Optima, I was told there would be an inspection complimentary where they would check fluids, breaks, and tires. I was not informed on the findings. I was given the keys there would be an inspection complimentary where they would check fluids, breaks, and tires. I was not informed on the findings. I was given the keys and not told what was done to my vehicle. I checked the breaks yesterday and I have less than 10% left on my pads. It would have been nice if they were to inform me about this. More
by nellypmoreno
Employees Worked With
Francisco
December 25, 2020
I will keep coming back to this location for service because of Luis’s friendliness, dependability, follow thru and customer service. Great experience. Highly recommend him because of Luis’s friendliness, dependability, follow thru and customer service. Great experience. Highly recommend him More
by the.mj.owens
Employees Worked With
Luis
December 25, 2020
Kia of Garden Grove is not only great for their service but they have a really great customer service as well. I don’t go any place else to get my car serviced by Kia of Garden Grove. Frank one of the serv but they have a really great customer service as well. I don’t go any place else to get my car serviced by Kia of Garden Grove. Frank one of the service technicians was really helpful and made my service experience fantastic. More
by asbuechner
Employees Worked With
Frank Mancilla
December 24, 2020
The sales people headed by Chad Clarke were great! Highly recommend if you are market for Kia to visit GG Kia. They will evaluate where your needs and put together an attractive package. Wonderful job recommend if you are market for Kia to visit GG Kia. They will evaluate where your needs and put together an attractive package. Wonderful job More
by COACHRESPP
December 22, 2020
Certified previewed vehicle could be gone over better- had vehicle less the 2 weeks had to bring in when issue should have been caught at inspection. had vehicle less the 2 weeks had to bring in when issue should have been caught at inspection. More
by webruces
Employees Worked With
December 21, 2020
I scheduled an appointment to come in for regular maintenance on my car and was given great service! The staff members are very friendly and made sure I was consistently checked in on to see if I nee maintenance on my car and was given great service! The staff members are very friendly and made sure I was consistently checked in on to see if I needed anything. Since my car is coming up on 90K they offered me a great deal on a maintenance package to ensure my car continued running well. They finished the complete check up within an hour and even cleaned off the dirt i had on my car as courtesy. Shout out to Francisco for being very helpful and very chill to talk to. I will continue coming back for service at Kia Garden Grove as they’ve always done a great job with my car and customer service. More
by araxiegriffin
Employees Worked With
Francisco
