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Garden Grove Kia

Garden Grove, CA

4.7
3,739 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,739 reviews

December 14, 2020

It was a very smooth and easy process. I appreciate everyone’s help at Kia of Garden Grove. The teams knowledge of the car was great! More

by CHRISTOFERMADSEN1140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Clarke , Chris Mcgregor, Justin Fernandez, Dan Le, Kadin Espinosa
Dec 14, 2020 -

Garden Grove Kia responded

Thank you for your confidence in Garden Grove Kia, and for your business. We are thankful to have you as a customer and wish you safe travels!

December 14, 2020

Khristina was a great through the entire process. She showed me the cars I was interested in and was very informative about the cars. Very easy process. More

by lilsandia12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Khristina Esqueda
Dec 14, 2020 -

Garden Grove Kia responded

Thank you for reviewing us! We appreciate your business and are thrilled to hear that Khristina delivered such a successful purchase experience. Enjoy your new vehicle, and we hope to see you back at Garden Grove Kia for your first oil change!

December 13, 2020

Easy and comfortable experience. Chris, Justin and Paul are all an asset to the garden Grove team . Would highly recommend and will be coming back again. More

by mburns80g2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul in finance was amazing! , Chris Mcgregor, Justin Fernandez
Dec 14, 2020 -

Garden Grove Kia responded

It was so kind of you to share your feedback! We're thrilled to hear that Chris, Justin, and Paul all walked you through the purchase of your vehicle. On behalf of all of us at Garden Grove Kia, congrats, and safe travels!

December 13, 2020

Brian was great. He worked with me to get a good price. I love GG Kia. This was the 4th Kia that I bought from them. For my next car, I will go back to them once more. More

by NSHIVERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor
Dec 14, 2020 -

Garden Grove Kia responded

Thank you for posting about your 5-star experience with Brian at Garden Grove Kia. We are grateful for your continued support and we look forward to working with you when you are in the market for Kia #5!

December 11, 2020

I have been looking for a new car for years but the process has been a nightmare. Justin and Chad made the car buying process easy and painless! I recommend Kia- Garden Grove to everyone now. More

by KATRINA M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
Dec 11, 2020 -

Garden Grove Kia responded

Katrina - Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that Justin and Chad earned your five-stars. Safe travels in your new vehicle, and we hope to see you again at Garden Grove Kia!

December 11, 2020

Very good service. Very Helpful & it was fast! I took my car in 20 minutes before my appointment & Kia service helped me out early. Hope this helps More

by arthurlopez1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 11, 2020 -

Garden Grove Kia responded

Thank you for your positive review of our service team! It was our pleasure to assist you here at Garden Grove Kia.

December 11, 2020

My experience at GG Kia was fantastic. All the staffs were kind and provide me a good and useful information. The shop was also keep very well and clean. It was very good memory with KIA. More

by JWOO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Seo, Chris Mcgregor
Dec 11, 2020 -

Garden Grove Kia responded

We really appreciate you taking the time to leave Garden Grove Kia this awesome review, thank you!

December 11, 2020

Luis es amazing as always. Very patient and attentive. Thank you Luis. We appreciate you. Luis always communicates any and all issues very well. Thank you More

by daniel17valdez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Dec 11, 2020 -

Garden Grove Kia responded

Daniel - thank you for sharing your feedback. We're thrilled to hear that Luis is always such a pleasure to work with during your visits to Garden Grove Kia!

December 10, 2020

Good service, just need to be more attentive and you need more bilingual employees. Everything than that it was fine thank you for you’re help!! More

by resendizm9188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It’s not on list
Dec 11, 2020 -

Garden Grove Kia responded

Thank you so much for this feedback! We truly value our customers, and we appreciate you taking the time to share so we can work towards improving. Stay safe, and we hope to earn your business again at Garden Grove Kia!

December 09, 2020

Sales man was very helpful and kind , will definitely recommend other friends to come to this dealership and ask for toshi!! Very happy with my experience. More

by lcamarena620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toshi
Dec 09, 2020 -

Garden Grove Kia responded

It's great to hear that Toshi earned your recommendation with his helpful service. Thank you so much for coming to Garden Grove Kia for your new vehicle! We hope that you absolutely love it.

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