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Garden Grove Kia
Garden Grove, CA
3,738 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,738 reviews
December 03, 2020
Car buying is about as fun as the DMV to me, but Toshi at Garden Grove Kia changed all of that. He was not pushy, but was very knowledgeable, patient, hospitable and far exceeded our car buying experience! Garden Grove Kia changed all of that. He was not pushy, but was very knowledgeable, patient, hospitable and far exceeded our car buying experience! I will send everyone I know to him and feel like we hit the lottery in getting him as our car salesman! More
by kimbere2003
Verified CustomerEmployees Worked With
Toshi
December 01, 2020
Garden Grove Kia has always treated me great, ever time I go there I always am pleasantly surprised but the amazing service and how efficient they are. go there I always am pleasantly surprised but the amazing service and how efficient they are. More
by audemarsrob
Employees Worked With
November 30, 2020
Luis Mendoza helped me with the service on my vehicle. He was friendly and efficient. The customer lounge was clean and coffee was available. I had a pleasant experience while waiting for my car to be servic was friendly and efficient. The customer lounge was clean and coffee was available. I had a pleasant experience while waiting for my car to be serviced. More
by jenfarrell6
Employees Worked With
Luis Mendoza
November 27, 2020
Andrea was a great help getting us in the vehicle we wanted, even though we live 400 miles away. fast, friendly, and helpful, what else could you want. wanted, even though we live 400 miles away. fast, friendly, and helpful, what else could you want. More
by seangibson
November 27, 2020
Frank was very Knowledgeable and understanding of my situation and concerned about my safety that made me feel like I wasn’t just a number but an actual person great customer service thank you situation and concerned about my safety that made me feel like I wasn’t just a number but an actual person great customer service thank you More
by NIETOTINA
Employees Worked With
Frank
November 26, 2020
I took my car in for a tune up and they did an amazing job. Frank M. was my point of contact and kept me informed with updates. He was very informative and has great customer service. Thank you Frank and job. Frank M. was my point of contact and kept me informed with updates. He was very informative and has great customer service. Thank you Frank and all at Kia GG!!! P.s. Happy Thanksgiving! Ryan More
by ryanhuff4489
Employees Worked With
Manci, Frank
November 26, 2020
Bring back the amenities. Free car wash, donuts and a snacks ;) overall great experience from a service point of view. Friendly and fast! Thank you snacks ;) overall great experience from a service point of view. Friendly and fast! Thank you More
by cboudre
Employees Worked With
November 25, 2020
Great experience! I called prior to showing up and they had exactly what I wanted. They did not try to up sell anything and it was great! Justin Fernandez was a great salesperson who did not try to swindle had exactly what I wanted. They did not try to up sell anything and it was great! Justin Fernandez was a great salesperson who did not try to swindle me into anything. Thankful for the great experience at the GG KIA dealership. More
by SRIZUTO
Employees Worked With
Justin Fernandez
November 25, 2020
We had a great experience purchasing a new Telluride Nightfall from Andrea Biggers. Andrea was very pleasant to deal with and we settled on a fair price. We visited other Kia Dealerships and were turned Nightfall from Andrea Biggers. Andrea was very pleasant to deal with and we settled on a fair price. We visited other Kia Dealerships and were turned off by the poor customer service. I highly recommend working with Andrea. We cannot wait to pick up our new SUV next month. More
by Matt G
Employees Worked With
