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Garden Grove Kia
Garden Grove, CA
3,738 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,738 reviews
November 07, 2020
Friendly service staff. Luis Mendoza was pleasant to deal with. Luis kept me well informed of status updates and responded to my text questions promptly. deal with. Luis kept me well informed of status updates and responded to my text questions promptly. More
by T.SULENTIC
Verified CustomerEmployees Worked With
Luis Mendoza
November 06, 2020
My service Jacob advisor was the best, he was prompt and great communication. I would definitely return for service. Profesional should be his first name. great communication. I would definitely return for service. Profesional should be his first name. More
by SELENA9913
Employees Worked With
Jacob Agguire
November 06, 2020
Frank was courteous and helpful when i brought my Kia in for service He provided an approximate time for me to wait for my vehicle to be ready. He kept me informed and provided a 10% discount when. I fo for service He provided an approximate time for me to wait for my vehicle to be ready. He kept me informed and provided a 10% discount when. I found out I needed 3 new tires. More
by dpthespoiled1
Employees Worked With
Frank
November 06, 2020
Luis was my service provider and he explained everything regarding the warranty guidelines for my daughters car and we were relieved that the problem was covered under the warranty! He also explained the 6 regarding the warranty guidelines for my daughters car and we were relieved that the problem was covered under the warranty! He also explained the 60,000 mile service in detail and although I think the cost was excessive and there were no offers for 20% on service, I still had the 60,000 maintenance done. The car was ready as promised and clean. Luis was very professional and friendly. More
by pjboyle0
Employees Worked With
Luis Mendoza
November 05, 2020
Mislead about discounts I was told I would receive even after asking to see a detailed break down several times. Very disappointing. I just wanted it to be done by the end. after asking to see a detailed break down several times. Very disappointing. I just wanted it to be done by the end. More
by k.elliott
Employees Worked With
Toshi
November 03, 2020
This dealership has great customer service and is always on top of it. As soon as they have an update with your vehicle they’ll let you know via text or phone call which I love. on top of it. As soon as they have an update with your vehicle they’ll let you know via text or phone call which I love. More
by Kaleb
Employees Worked With
Jacob, Rudy, Luis, Frank, Oscar
November 03, 2020
Very happy with the services from garden grove KIA staff. I have been using the services from this place for more than 7 years and will continue. I have been using the services from this place for more than 7 years and will continue. More
by patrickle1912
Employees Worked With
Francisco Manci, Andy Nguyen
November 03, 2020
Kadin was simply the best! We were looking for a new car because our old car got totaled. We had a bad experience with getting the car fixed by Kia. Kadin turned our bad experience with Kia completely aroun because our old car got totaled. We had a bad experience with getting the car fixed by Kia. Kadin turned our bad experience with Kia completely around. Thank you for batting so hard for us, Kadin! We appreciate you! More
by TAE.SEUNG
Employees Worked With
Justin Fernandez, Kadin Espinosa
November 03, 2020
Like most people, buying a car is not my most favorite thing to do. Brian was professional, friendly and made the process more pleasant than usual. thing to do. Brian was professional, friendly and made the process more pleasant than usual. More
by ddavis67
Employees Worked With
Brian Fierros, Chris Mcgregor
