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Garden Grove Kia
Garden Grove, CA
3,738 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,738 reviews
October 11, 2020
My experience here is always great! Luis is excellent at his job. He is always courteous and takes the time to explain any issues with your car and never tries to pressure sell you. his job. He is always courteous and takes the time to explain any issues with your car and never tries to pressure sell you. More
by johnl702
Verified CustomerEmployees Worked With
Luis
October 08, 2020
Amazing staff everybody was amazing. Very attentive very observants Made my daughters and I feel very comfortable. I would come back again To Garden Grove Kia even if I live in Chatsworth Ca very observants Made my daughters and I feel very comfortable. I would come back again To Garden Grove Kia even if I live in Chatsworth Ca More
by jan.hernandez1106
October 08, 2020
Luis always gives Great customer service which is the only reason why I kept returning to this dealer for years but the price for an oil change has gone up way too much. I know it’s not the employees fau only reason why I kept returning to this dealer for years but the price for an oil change has gone up way too much. I know it’s not the employees fault. The price went from 30$-90$ just for a basic oil change. Before with an oil change you would get a free car wash now it’s just the oil change which with this pandemic going on I think is way too much. A lot of us have lost our jobs and got our hours cut at work and 90$ I think is way too much. Sadly I will have to start taking my car somewhere else. As a single mother I can’t afford to pay that much when I can take it somewhere else and pay 20-50$ for the same service. More
by ydiegues
Employees Worked With
Luis Mendoza
October 07, 2020
First time new car buyer, and I had a painless process working with Dan Le from GG Kia to secure my handsome new Seltos. He made sure to sort everything out so I would drive away a happy customer. Highly working with Dan Le from GG Kia to secure my handsome new Seltos. He made sure to sort everything out so I would drive away a happy customer. Highly recommend. More
by LeeCa
Employees Worked With
Dan Le
October 06, 2020
Luis always gives fantastic customer service!! Went in for an oil change and ended up getting my 35,000-45,000 mile service. Took a little longer than expected but only because they found a nail in my tir for an oil change and ended up getting my 35,000-45,000 mile service. Took a little longer than expected but only because they found a nail in my tire!! They fixed it and Luis kept me updated throughout the whole process! More
by seghersamanda
Employees Worked With
Luis Mendoza
October 06, 2020
Andrea was of great service, very professional, organized, informative and willing to make a good deal. Friendly, warm, and keep me updated on the information I needed .Kadin was great, friendly, h organized, informative and willing to make a good deal. Friendly, warm, and keep me updated on the information I needed .Kadin was great, friendly, helpful went out of is way to clean my new car put on my license plates for me. He was very professional, great attitude, and service orientated towards making you feel welcome. I had a wonderful positive experience at Garden Grove Kia. The gentleman who handled the paperwork was also very informative, organized, and helpful in explaining the details of the paperwork . I can't think of his name right now sorry. That is how your experience should be when buying a car. A positive experience. I look forward to my service visit to Kia and have enjoyed the whole experience. Mike Flinner More
by Mflinner09
October 06, 2020
Justin was helpful and patient throughout the whole process of my car buying experience. I really appreciate the experience from start to finish. Thank you! process of my car buying experience. I really appreciate the experience from start to finish. Thank you! More
by LEO
Employees Worked With
Justin Fernandez
October 06, 2020
Was an easy process. Much easier than ever experienced. I would definitely recommend Bryanna and Kaden. Thank you for an easy transaction. They really listened to my needs. would definitely recommend Bryanna and Kaden. Thank you for an easy transaction. They really listened to my needs. More
by mslizziewithmarykay
Employees Worked With
Chris Mcgregor, Bryanna Crawford, Kadin Espinosa
